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Customer Ratings & Reviews

Customer reviews

Rating 4.8 out of 5 stars with 2097 reviews

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Rating by feature

  • Value

    Rating 4.9 out of 5 stars

  • Quality

    Rating 5.0 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

96%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 16 Showing 301-320 of 2,097 reviews
  • Rated 5 out of 5 stars

    Geek squad replacement

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had purchased this on the first shredder I bought. When it stopped working I simply took it in and left with a new one. I purchased another replacement plan and will definitely do that again for the next.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very good service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought 2 years geek squad for my son Game controller and after a month one key was not working and I took it to store and they just replace with new one, loved their service

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Where Else Would You Shop?

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is great to have this peace of mind. Tech is so pricey.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great program for items you buy at Best Buy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They actually replaced my laptop once after I had it for a year and it did not cost me anything. That is protection.

    I would recommend this to a friend
  • Best Buy Employee

    Rated 5 out of 5 stars

    Helpful

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    Best Buy Employee
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    GSP is essential for me. GeekSquad is great with handling issues.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Anyone ever reads my reviews knows i love bestbuy warranties!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Mom protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought the protection just in case things do happen within the first year.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Must Buy Product Protection Plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I highly recommend to purchase the geeksquad product replacement plan. Prevent rebuying a item should it go bad. I highly recommend getting the replacement plan.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Always a great experience

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    All electronics can go faulty. I buy this for everything because you never know when you might need it. Last time I used this they helped me get into a working device.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Mr.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had Geek squad come out and hook up receiver and surround settings along with programing universal remote

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Got the service when I purchased new tv

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They are awesome. They set up my tv, hooked it up to my sound equipment and took the old tv out. They also help me reset my laptop and cleaned it up. Great service, good people

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Provides Excellent Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have always provided quality services when I've needed it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Get it!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always get the protection plan with everything you buy. Its worth it!

    I would recommend this to a friend
  • Best Buy Employee

    Rated 5 out of 5 stars

    Gewat k

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    Best Buy Employee
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Makdowkskr slcowodor sofeocje xbcoosoxiw snckwkdow skcowoxofo aldowoaod s

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Have not had a problem yet

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Buy's extended warranties and replacement plans are always worth the few bucks extra, especially when they replace whatever it was that does not work anymore.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Always Valuable

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The 2 years replacement is a value that I have used often. In 2 years from now I want to change my product I will be able to without any problem. Best Buy is the BEST!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Always looking ahead in case of problems

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I added this to my purchase because it was low cost and definitely worth the investment if it has a problem in the future.

    I would recommend this to a friend
    • Brand response from GeekSquadSupport
      Posted .

      Thanks for your positive comments! We appreciate you trusting Geek Squad with protecting your product. We look forward to helping you again.

  • Rated 5 out of 5 stars

    Love Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am not very computer literate but when something comes up I can call and get the help I need. They are very helpful and so far there hasn’t been anything that they haven’t fixed or help me to understand.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Home Phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just in case my phone's damaged or stolen i can use yhis to get a new one

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Roku Replacement

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A Roku stopped working and I took it to Best Buy for replacement under a Geek Squad Protection Plan. Everything went very smoothly and everyone was very helpful.

    I would recommend this to a friend