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Customer Ratings & Reviews

Customer reviews

Rating 4.8 out of 5 stars with 2097 reviews

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Rating by feature

  • Value

    Rating 4.9 out of 5 stars

  • Quality

    Rating 5.0 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

96%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 21 Showing 401-420 of 2,097 reviews
  • Rated 5 out of 5 stars

    Protection plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Thank goodness for geek squad, they replaced my broken shredder in sure with no problem

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Happy we purchase Geek Squad 2 year warranty. Might not need it, but it's good to have.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Life Saver

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My unit broke down but I remember that I was covered by Geek Squad Protection. Ended up full replacement no Questions asked

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Is The Best

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you ever any issue they will resolve the issue with no problem their customer service representative s are the best and very helpful.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth getting

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I would definitely recommend getting a warranty on any product, it’s a wise decision and can really save you in the long run jus in case something were to go wrong with ur purchase

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Warranty That Protects

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like to purchase this warranty because I don't have to worry about it breaking and spending a lot of money to have it fixed.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Get the Warranty!!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I never buy warranties but I bought this one and when the calculator broke it was replaced with no questions asked.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Would definitely recommend

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Dog chewed remote control. Brought it back to Best Buy and got identical brand new one without any hassle. I don't usually purchase protection plans; but in this case, I'm so glad I did!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    geek

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great.......................................................................................................................

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    title

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    how am i to review this I never want to have to use it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    2 Year Replacement protection, yes please!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    2 Year replacement plan, what's not to like? Great piece of mind and hassle free. I'm a fan of the plan!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    2 yr replacement, yes please!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    2 Year replacement plan, what's not to like? Great piece of mind and hassle free. I'm a fan of the plan!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Value

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Something goes wrong GSP has got you covered! I've had to use this more than i'd like to admit, but at least i didn't have to buy a new one!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Deal!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Something goes wrong GSP has got you covered! I've had to use this more than i'd like to admit, but at least i didn't have to buy a new one!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A must have service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy access to answers any time I need help. Every person I have talked to has been pleasant and attempts to completely satisfy my needs.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Dave

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad is always the way to go. It's just crazy to spend a ton of money on electronics and not buy the protection and service for it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love the help given by Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love everything the Geek Squad has to offer. They are always so helpful. Great purchase.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its always best to get a warranty to protect your product

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Please exchange the unit (it malfunctios)

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have used this phone for a little more than one month and it is already faulty: it changes back the time when I set it and confirm it within minutes, and I have to guess when somebody called me. Also the sound is deteriorating and noises alter the sound of the callers. I would like to exchange it for a new one, but I do not know the procedure.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this service in case my phone gave me any trouble as I know that the Geek Squad will solve my problems.

    I would recommend this to a friend