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Customer Ratings & Reviews

Customer reviews

Rating 4.8 out of 5 stars with 2097 reviews

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Rating by feature

  • Value

    Rating 4.9 out of 5 stars

  • Quality

    Rating 5.0 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

96%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 29 Showing 561-580 of 2,097 reviews
  • Rated 5 out of 5 stars

    Worth the piece of mind

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    All I can say is the geek squad protection is definitely worth having the piece of mind to know that if anyrhing happens Best Buy will take care of me.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad cleared my shredder jam quickly!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad quickly cleared my shredder jam. It is a good investment!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad installed my TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad is so essential to have, why not purchase it/ You get everything you bargain for with a peace of mind

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Wait till I use it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    lad that Best Buy helps with their products. I haven't used it yet but hope they honor their warranty

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Recommend purchasing

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I took advantage of using this service when my phone screen cracked. Other than having to wait in line to have someone look at my phone, my phone was fixed at no charge.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is good to have insurance. I always had a good and reliable service! Thank you Geek Squad!,,

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Always get the geek squad plan.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always well worth the money. I've used it on on products and never have to worry about it being replaced or repaired immediately.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad is a game changer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad is probably the best thing to ever happen to best buy. Recommend to all customers.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad protection plan is always a plus! Knowing I have someone to fix the item even if I broke it is awesome!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    2-Year Geek Squad Product Replacement

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    2-Year Geek Squad Product Replacement is good to have in case you needed a replacement.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Well worth it.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have purchased quite a few items over the years and when covered by the Geek Squad never had a problem replacing or getting a refund if an item stopped working.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protect your Product and Pocketbook!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've had to use product replacement on two items in the past. Because of the cost of the items, I'm so happy I did!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The best

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I think the Geek squad replacement plans are well worth it. No questions asked if something does go wrong with the product.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Service Contract

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought the Geek Squad service contract for complete peace of mind. I always purchase the service contract.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Services

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's a must you buy something that will continue to use protect it with a warranty so you don't waste your money.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Seguridad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always like to put my products that I buy for safety and for any unexpected accident this works very well for me

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection Plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always get the protection plans---they really pay off and I don't have to ever worry in case something happens.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had a problem sometime ago with a tv I bought the geek squad were there to diagnose and fix the problem within two days and it was in the middle of snowstorm

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The Geek Squad is very reliable.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I enjoy knowing that the Geek Squad is available whenever I have any problem with my computers. It is comforting to know that they are always available.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Still under warranty, haven’t had to return anything yet.

    I would recommend this to a friend