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Customer Ratings & Reviews

Customer reviews

Rating 4.8 out of 5 stars with 2097 reviews

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Rating by feature

  • Value

    Rating 4.9 out of 5 stars

  • Quality

    Rating 5.0 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

96%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 37 Showing 721-740 of 2,097 reviews
  • Rated 5 out of 5 stars

    Geek Squad Protection Plan

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For the price, it is a very good service. Geek Squad technicians are courteous, helpful and very knowledgeable.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I haven’t used them but the satisfaction of knowing I can is comforting

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Additional security for recorder.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Security against any accidents. Sales rep. Very courteous and explained how everything worked on the recorder.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love the plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like this protection plan, you can return for any reason within the 2 years and get store credit.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Garbage

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Never go without protection this one went bad and I returned it and got another one and no hassles

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Always there when I need them...

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I suggest everyone invest in this extended warranty when you buy electronics, you won't regret it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always is better to have a backup with an extra warranty plan, Geek squad always works very well.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    2-Year Geek Squad Product Replacement

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    2-Year Geek Squad Product Replacement is by far the best Replacement plan ever by any company I have ever been with. Must get this...

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Replacment

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I never buy anything without buying service contract and if anything happen Best Buy have no problem replacing it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great job!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great work. They did an amazing job installing the speakers and Bluetooth player

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    very easy to use, and replace bad unit

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have used this to replace my home phone and it was very easy. Bring the unit in to the store, explain the issue and go get a new unit.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    this is a must have and it's a wonderful coverage.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the protect is wonderful, they will assist with attaching your TV's, breakage on you computers, ipads and etc.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Do not buy any accessory without a geek squad protection plan. It pays for itself over the long term.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy and simple

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Allow me to say it again, have and not need it is the way, this service is worth having no hassle returns

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Service Protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s always good to protect your purchases. I haven’t use the service yet but I have enough time.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Product Protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have used this company in the past. They truly go beyond measures to satisfy their customers.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A must!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We always buy the protection plan for all of our electronic, and small appliance purchases! It has come in so handy and been a life saver!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The warranty pays for itself if you ever need to repair or replace somethin you purchased.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always get Geek Squad protection just in case an item that I buy breaks or stops working. It is easy to use and the item is easily replaced.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Feelings of protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have always been happy with Best Buy protection packages and use them for most of my higher dollar purchases

    I would recommend this to a friend