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Customer Ratings & Reviews

Customer reviews

Rating 4.8 out of 5 stars with 2097 reviews

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Rating by feature

  • Value

    Rating 4.9 out of 5 stars

  • Quality

    Rating 5.0 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

96%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 46 Showing 901-920 of 2,097 reviews
  • Rated 5 out of 5 stars

    Very helpfull...

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very useful and convinient, thanks to the salesman the one had introduced it to me.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A Must

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have gone through a couple of shredders and never thought on putting extended warranty. don't think about it, just do it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great coverage

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased extended warranty and when used it about 8 months later the Geek Squad covered my item without demanding more money.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These warranties are something you should always get, took care of a virus on the computer

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    OK service could be better…

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    OK service could be better… Sometimes can be very hard to get in and takes a while to get waited on. Technicians are knowledgeable but Store could be staffed with more of them given the volume that they do.

    I would recommend this to a friend
    • Brand response from GeekSquadSupport
      Posted .

      Hi there. Thanks for sharing this with us! We always like hearing feedback and appreciate it as it can help us improve our services for the future. If you have any further questions or need help, please let us know!

  • Rated 5 out of 5 stars

    telephones that i installed myself.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    protection for phones and everything and warranty repairs.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A great buy.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Having Geek Squad protection is like having any kind of insurance. Very reasuuring to have it when something goes wrong

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Must have

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Must have on any device or appliance. Just extra peace of mind.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Get ghe protection plan to save yourself from having to buy another one

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always good to have an extra protection warranty. Always ready to help you with your needs

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good response

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The response from Best Buy when we need a replace it works awesome...

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best protection for your purchase

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always the best value when it comes to protecting your purchase

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Always there

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek squad is always there to help you and answer your questions. They are always patient.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We have used our warranty once so far although we buy it for everything we buy. We like it even if customer services lacks..

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    its good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    this service is always a must when buying tech products.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Peace of mind

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I generally don't get the additional warranty. However with it being an electronic device it is a great bargain for peace of mind.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    protection ?!? oh yeah

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    electronics are made to fail when you want em the most so why not cover your item so you can easily replace it when it does

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    2 year geek warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always buy geek 2 year warranty. I used this one because one of my robust burned out

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad is Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We never by anything without Geek Squad protection!! Has always protected our purcahses.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Tv mount

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents mounted new tv so now can swivel and watch from different angles

    I would recommend this to a friend