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Customer Ratings & Reviews

Customer reviews

Rating 4.8 out of 5 stars with 2097 reviews

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Rating by feature

  • Value

    Rating 4.9 out of 5 stars

  • Quality

    Rating 5.0 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

96%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 16 Showing 301-320 of 2,097 reviews
  • Best Buy Employee

    Rated 5 out of 5 stars

    Great picture

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    Best Buy Employee
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect fit for the space. Excellent picture views.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Home Phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just in case my phone's damaged or stolen i can use yhis to get a new one

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great program for items you buy at Best Buy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They actually replaced my laptop once after I had it for a year and it did not cost me anything. That is protection.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Replaced defective headphones - no problem!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My new headphones had a defective plug port making it impossible to recharge the batteries. I took it back in within a week and they simply gave me another set with no problem at all.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A plus seller. fast shipping . Item just as descri

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A plus seller. fast shipping . Item just as described !

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth it!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The protection is more than worth the price. I had a couple of issues that I would have had to spend too much money on if not for this service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The Geeks always come through

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Never had an issue when I’ve had to use my GeekSquad protection service in the past. Most of the time it’s cheaper to buy the service ahead of time instead of paying for a replacement device when something goes wrong.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like being able to have a protection plan in case anything happens.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Mr.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had Geek squad come out and hook up receiver and surround settings along with programing universal remote

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best insurance for all electronics. You can renew and keep track of all your items on the app. I find this a great piece of mind and love that it's offered with all my high end tech.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Almost like having tech support in my pocket!

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I felt great knowing that tech assistance was available -almost- immediately for my laptop! And yes, satisfied with the quality of help my technician provided. Thanks Geek Squad!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very good service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought 2 years geek squad for my son Game controller and after a month one key was not working and I took it to store and they just replace with new one, loved their service

    I would recommend this to a friend
  • Best Buy Employee

    Rated 5 out of 5 stars

    Grwat’

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    Best Buy Employee
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nsmessk ejeneem enemeke edurieodor rosowprr dskieord. Weloee ee s doe

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Smart buy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My first fire stick stopped working in 9 months. No warranty. Bought a new one and purchased the warranty this time. Worth it. Needed it a month later!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth it, at least for me

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I haven't had to use the coverage and hopefully I never will, but at this price, it made sense to me to add the extra protection and make it easier to deal with any problems, instead of having to go through the manufacturer.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Must Buy Product Protection Plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I highly recommend to purchase the geeksquad product replacement plan. Prevent rebuying a item should it go bad. I highly recommend getting the replacement plan.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad replacement

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had purchased this on the first shredder I bought. When it stopped working I simply took it in and left with a new one. I purchased another replacement plan and will definitely do that again for the next.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Online in store pick up service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very easy service and pick up thru online purchase .

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Always a great experience

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    All electronics can go faulty. I buy this for everything because you never know when you might need it. Last time I used this they helped me get into a working device.

    I would recommend this to a friend
  • Best Buy Employee

    Rated 5 out of 5 stars

    Very useful

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    Best Buy Employee
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very handy to get my product replaced or serviced if anything happens

    I would recommend this to a friend