Customer Ratings & Reviews

Easy access to answers any time I need help. Every person I have talked to has been pleasant and attempts to completely satisfy my needs.

Geek squad is always the way to go. It's just crazy to spend a ton of money on electronics and not buy the protection and service for it.

Something goes wrong GSP has got you covered! I've had to use this more than i'd like to admit, but at least i didn't have to buy a new one!

Something goes wrong GSP has got you covered! I've had to use this more than i'd like to admit, but at least i didn't have to buy a new one!

Nice nice good good nicely nice nice good good nice

Geek squad service best thing to have part of your Best buy membership with lots of perks

The plan is just fine. Fortunately have not needed to utilize it but good insurance.

I would definitely recommend getting a warranty on any product, it’s a wise decision and can really save you in the long run jus in case something were to go wrong with ur purchase

I would like to replace the warranty after the manufacture one is expired but depend on what kind of products I had purchased

I get the geek squad service and all of my expensive products you never know when you’re going to need them I would recommend it to

Dog chewed remote control. Brought it back to Best Buy and got identical brand new one without any hassle. I don't usually purchase protection plans; but in this case, I'm so glad I did!

Great service, the best products and quality guarantee

I never go without the Best Buy protection plans. They always take car of it if something goes wrong. The customer service is amazing.

I am very pleased with my protection plan. There are more benefits than I thought about.

I GET A 2YR. REPLACEMENT WITH A LARGE PURCHASE. IF SOMETHING HAPPENS TO MY PRODUCT BEST BUY GEEK SQUAD FIXES IT.

Have not needed it yet but glad to have it if needed/

Great service from best by I get it on everything and they take care of the clients

for me it is important to have it, electronic equipment has no word of honor and this is peace of mind.

Geek squad product replacement is a very valuable thing to have. If anything goes wrong with your product, they will replace it at no charge.

Geek Squad was top notch in Customer Service for me. Zachary was awesome! He explained in detail my options and was so knowledgeable! Thank you Zach.