Customer Ratings & Reviews

I always get the geek squad replacement service in case anything goes wrong with my TVs had to only use this one time in the past and had no problem getting the product replaced I would recommend this to everyone

I recommend to always get geek squad protection if available for the items you purchase. Never know when you will need your product fixed. I always by my electronics at best buy and get geek squad protection.

Purchased a Geek squad product replacement for Wifi router, had for a couple of weeks and it shot crap. Geek squad said No Problem in replacing the product. Manufacturer wanted me to send the product back to them,. Yea right, and be without for who knows how long.

Great to have this extra layer of protection when purchasing anything from best buy. I love to have extra protection when original warranties run out. And the Geek Squad are trained professionals that get it done!

Protection for electrical merchandise such as a shredder is wonderful, especially if it breaks down within a 2 or 3 year period; replacements may be provided!

Must have service. Highly recommended it. Much better than the customer service.

Consistently great, able to make returns and purchase new items with ease

It works good with the Bluetooth. It says who is calling for myself for my cell phone

i havent had to use them yet but i have heard alot of good things about the service

ALWAYS ALWAYS ALWAYS PROTECT ANY PURCHASE WITH THE GEEK SQUAD!! EASY TO DEAL WITH AND CAN ALWAYS GET AN APPOINTMENT AND HELP!!! LOVE THE GEEK SQUAD 111

This feature adds a little peace of mind. I would definitely recommend.

Awesome, Awesome, Awesome. Geek Squad Protection is probably one of the best protection plans you can get, it has served me & my family well over the years. doesn't hurt to have it, it helps greatly

This is good piece of mind. I think they now have a better way of protecting your equipment with some kind of overall coverage vs each individual piece that I wish was available when I bought this however I’m happy to have the coverage as peace of mind especially with the larger TV that I would not personally be able to get off the wall and take to the store for service.

I have never had reason to regret the purchase of a geeksquad warranty, these plans are great, no hassle at a great price. Geeksquad offers great advice, they are qualified and knowledgeable and gives excellent service from staff that actually cares!

I absolutely hate having more than one remote laying around and trying to keep track of them! Harmony has solved this issue for me and has been improving their products for years! Now you can have the app on a smart device and don't even need to have a remote laying around! This is awesome!

Must have GSP for any product that is expensive or in the hands of young children or traveling.

I absolutely always purchase the product replacement now when buying products and it has been invaluable. I've always needed it and it was worthwhile price wise.

I love the 2 year plan. It keeps me safe in knowing that my phone and other electronics that I purchase will be protected and taken care of if I have any issues. This program allows for agents to take care of their customers.

I have used there services quiet a few times they are right on point with answering your questions or resolve the problem but I kind of think there price for the service is a little high but that is life

Great protection service agreement at a great price compare to other stores, like Sears