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Customer Ratings & Reviews

Highly rated by customers for:

Customer reviews

Rating 4.8 out of 5 stars with 5685 reviews

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97%
would recommend
to a friend

Customers are saying

Customers have good things to say about the 2-Year Geek Squad Product Replacement, particularly regarding its overall performance. Users find it easy to use, and appreciate the protection and peace of mind it provides.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 207 Showing 4,121-4,140 of 5,685 reviews
  • Rated 5 out of 5 stars

    Go Geek

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had a great experience using the Geek Squad, very Professional Service, Thanks.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have never had to use the 2 YR replacement program. I usually get geek squad protection on all my purchases but I have been disappointed at times with the repair dept. in N. Canton, OH. The N. Canton GS are too busy to get things done in a timely manner in the electronics such as cell phones, computers, etc. My first encounter was good with them. My second encounter was not good at all. I purchased a computer and they were suppose to transfer my PDF files from my old computer to my new one and gave me a date of a week out to have it finished when I dropped it off. I called a week later to check the status and they had not touched it. So when they called me back to let me know it was done. None of my PDF files were transferred on the new computer then the sales person tried to feed me a line of BS and say, "well sometimes the files don't transfer because they are can not be transferred due to how they were saved". Meaning PDF,docx,etc. I looked at him and laughed and said please do not try to tell me you can not transfer a PDF file from one device to another they are the simplest documents to transfer and that is why I save most everything PDF. I felt like he thought I was a techno tard. Needless to say I lost all of my documents because they wiped my old computer clean.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Every item should purchase a warranty for big items for ur houses piece of mine

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Extra protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always buy extra protection it’s a great deal!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    don't get anything without geek squad!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    love! feel so protected in case anything goes wrong.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Useful if needed

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geek squad agents have a vast amount of tech knowledge.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A must have

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This pays for itself, I highly recommend purchasing.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection Plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Protection Plans with Best Buy are truly a God send.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I always get the protection package

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really love the protection package give you and relief knowing that it will last

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good buy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This warranty is worth it and easy coverage as well.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Well worth it!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great peace of mind with friendly service, worth it!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great deal

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Inexpensive and well worth purchasing for my iPad.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    You should get this

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is almost like an AMEX, you never wanna leave the store with out getting one because you just never know whats gonna happen.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    2-Year Geek Replacement warrenty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Hopefully I don't need it but if I do they will replace my Google WiFi for free

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The service you get when you call is great and you actually speak with an American!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Always get this

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always get this it makes sense to go get it. Don’t hesitate

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    highly recommended!!!! would buy again if i had to

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    highly recommended!!!! would buy again if i had to, worth it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    highly recommended!!!! would buy again if i had to

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    highly recommended!!!! would buy again if i had to, worth it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    highly recommended!!!! would buy again if i had to

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    highly recommended!!!! would buy again if i had to, worth it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    really worth the buy

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    highly recommended!!!! would buy again if i had to, worth it

    I would recommend this to a friend