Customer Ratings & Reviews

Purchased insurance for a small electronics is always a smart choice. I can return and get a replacement hassle free.

My product ended up becoming defective and Best Buy replaced it with ease.

While I haven't had to use this product replacement plan, I have replaced a Workforce Pro printer - twice. I love the no hassles program. As they say Easy-peesy!

I don't always get a coverage on my device but in this case my wife tends to break a lot of things it was a best idea to have this.

I buy a geek squad plan for all of my consoles, computers, smart tvs, etc... For example, most routers only last 2 years or less due to the stress put on them.

The protection plans cost so little to protect a product. I’d rather pay this than end up having to fork over a lot more money if something went wrong.

When my appliance stop working it was replaced at the cost it was purchased because it could not be fixed.

Got this for extending wifi to stand alone garage so can put up exterior security cameras. Works even better than I expected, wifi accessible even further than needed.

Always good to have some extra service. Have not had to use it as yet but felt safe knowing it was available to me.

Best Buy has been wonderful in the past when I have had issues with returns. I can't imagine buying anything that could break without their extended protection plan.

Our laptop went down unexpectedly and we didn’t know why. I’m so glad I opted to get this. We had our pc back in less than 24 hours.

The protection and replacement plan for the laptop is a good deal if you need it, I hope I will never need it.

Best protection plan. I always buy one just to be in safe side. If anything happens nothing to worry about

The geek squad came into my home and installed my surround sound and theater system. They went over the operation of the speaker system

Highly recommended to purchase because you never know when you will need to have something done to your electronic devices

You should always get the product replacement because you can only exchange within 14 days of purchase. If anyone is like me I don't open my stuff right away

Bought for a Honeywell wifi thermostat with reviews of issues past the year warranty, hopefully I won't have to use it but it was worth the $20 for the piece of mind.

I wouldn't purchase an item without this, unless Best Buy didn't offer it on the item. It has saved my behind so many times!!!

I would not make a purchase without adding the Geek Squad protection! They are amazing, fast, efficient, and know their stuff! I have peace of mind with Geek Squad!

I used the geek squad for the first time with best buy to assist with samsung sound system. They were on time, so devoted to the customer and quite knowledgeable.