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Customer Ratings & Reviews

Highly rated by customers for:

Customer reviews

Rating 4.8 out of 5 stars with 5685 reviews

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97%
would recommend
to a friend

Customers are saying

Customers have good things to say about the 2-Year Geek Squad Product Replacement, particularly regarding its overall performance. Users find it easy to use, and appreciate the protection and peace of mind it provides.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 51 Showing 1,001-1,020 of 5,685 reviews
  • Rated 5 out of 5 stars

    Good to have Geek Squat for replacement

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It always peace of mind to have the plan if something goes wrong. Like if WIFI router went down and we get replacement quickly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Protection Plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I would recommend purchasing the 2 year geek squad product replacement plan. It covers all your accidents.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Installed extender

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Used this service for my extender. The person was so helpful and even answered many other questions I had.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A must have

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's a must to have a warranty for expensive purchases. This plan is 2 years and replaces your product for free if it malfunctions within this time frame.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If I am buying a high end product I only buy from Best Buy and honestly everything comes down to Geek Squad. The are just excellent.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best piece of mind

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This allows for the best piece of mind when it comes to the electronics in my home. Professional techs to help in all situations.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Gotta get it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like to have the security of knowing that if something unexpected happens to my item, I have it covered!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Must Have Coverage

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a must have coverage for any item purchased. Great price and great replacement plan.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    its a must

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best way to warranty your products fast and easy exchanges if it ever fails. And it's only a low fee for a great outcome with a product that caused a disappointment

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad is the best. They are very easy to work with and do an excellent job. Going the extra mile in many cases.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Helped with purchase

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I did not realize I only purchased protection on one item and the technician was able to assist with purchasing of second protection

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Never leave the store without it!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    In simple words, the price of the protection is worth it, I'm a believer that once I go over a certain price range that it's a no brainer to get protection.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    easy to use

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    i love this warrantee buy it for everything i purchase at best buy. Sometimes i only buy at best buy for this warranty.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love this!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    You can return an item anytime within two years for a brand new one, I will always buy this with expensive items in the future!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A must have

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the peace of mi d of having this protection, it’s worth the price even if you never use it! Better safe than sorry!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I haven't had to use it yet and I'm hoping that I never have too but you can't have too much protection on expensive electronics.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A must!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am told I insure too much, I don't think so. My Geek squad warranty saves me a fourtune! I put it on every eligible device!!!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Goood

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This product is well worth the money I was curious at first but I do not regret the purchase I recommend it to everyone.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service like always the only problem is that you need to go to the store for better explanation of your product issue.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    love love love them!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad has always been amazing. I buy the protection package for everything I own and they have never failed to take care of me.

    I would recommend this to a friend