Customer Ratings & Reviews

I love the geek squad protection. The insurance through Best Buy is the best there is. Never have any problems when I needed to use it. I highly recommend to always insure you’re products with Best Buy.

2 year Geek Squad replacement - cheap insurance / peace of mind! Well worth the upfront cost to know it's one less thing to worry about. A very good value even if I didn't get it on sale. Recommended.

I always get Geek Squad protection on all my appliances. I've had to have computers fixed and eventually replaced. They provided great service and ensuring I don't loose my money on a purchase even if it breaks.

I always get Geek Squad protection on all my appliances. I've had to have computers fixed and eventually replaced. They provided great service and ensuring I don't loose my money on a purchase even if it breaks.

Absolutely AMAZING plan to buy. Purchased this in Early 2019 with my Linksys Velop mesh router. Had an issue in late 2020 with them dropping connection and was able to exchange for a BRAND new product!

Best Buy offers the best protection plan! They are nice and fast during your claim just make sure to keep your sales receipt. If possible bring the original box and make sure you bring everything included when your purchase the item.

I love the fact that Greek Squad helps with all your appliances bought from them. I got it because I was afraid of viruses on my computer. This way I could take my computer to the office and have it fixed.

I am so relieved knowing I have Geek Squad on all of my purchases from Best Buy! It has paid for itself many times when issues arise and something needs to be fixed or replaced! I never leave the store without it!

I always buy protection, I haven't had to use protection from any thing I have purchased from Best Buy. Better to have it and not need it than to need it and not have it.

This service is spectacular it's a no-questions-asked feeling of security when you purchase something very expensive you know that if it breaks BestBuy will take care of it and then easy no pressure product!

2 year Geek Squad protection - cheap insurance / piece of mind! Well worth the upfront cost to know it's one less thing to worry about. A very good value even if I didn't get it on sale. Recommended.

2 year Geek Squad protection - cheap insurance / peace of mind! Well worth the upfront cost to know it's one less thing to worry about. A very good value even if I didn't get it on sale. Recommended.

Most people know technology isn’t built to last forever and I have always found my router/modem goes on the fritz at least every 2 years - with the 2 year replacement, I have been able to replace my set up free every time! Definitely recommend.

Geek squad protection is definitely worth while. Saves time and money going to the store when you can call them and they will walk you through ways to troubleshoot Its like an extended warranty!!

Granddaughter in collage had this laptop stepped on by accident. Took it to Geek Squad - sent it off to Ky for repair. Beyond repair so she got a new machine of like valve. No questions asked. Worth the money!

Great service and strongly recommended…………………………….

A lightning strike fried my modem and router and my neighbors lost even more than that. I never thought that it would happen to me but in the event you really do need the warranty on a big ticket item you’ll be glad you spent the money.

Bought the 2 yr geek squad replacement. We had it on our expensive tv & purchased the 5 year. Geek squad came out, ordered parts & came back & fixed. Easy as pie. Bill would have been $832. If it's electronic & cost over &100, we buy the coverage.

I have several animals and live in a seriously dusty town. The Geek Squad product replacement saved my but when it came to my router. I will always add it to my purchases.

So glad i got the extended warranty. The satellite router went bad and was not working properly. Took entire unit back to the store and they replaced it. Brought it home and hooked it up and we were back online in under 30 minutes.