Customer Ratings & Reviews

Purchased a new mesh router system for my home and wanted to make sure Geek Squad is there if I need any help or if the product has any issues!

It was worth the purchase, to know that if that if something happen to his speaker I could get it fixed first before I just the more money away to replace it. That was awesome

Recommend getting the plan for anything your concerned about. I have had great experiences using this for my defective products.

Customer support made the return and swap easy. Item was returned and swapped promptly with only 1 call from me as the customer.

I've had to use it once before and so glad that I purchased it. The item was no longer available, so getting a replacement was hassle-free.

Chose to purchase this based on the use the item we purchased was going to be used. Better safe than sorry.

Super happy with all of my purchase. I had an issue with a few things and one item was replaced with another product that suited my needs better. Very ready and happy to help!

This is peace of mind for whatever electronics you purchase. You probably won’t use it but if you do, you’ll be happy you got it.

Normally do not buy the protection plans, but I know I am in good hands with Best Buy and the Geek Squad. Thanks Best Buy

I've always been able to count on this particular service to help replace broken products, or malfunctioning products

I've always been able to count on this particular service to help replace broken products, or malfunctioning products

bought a internet modem, and grabbed the geek squad warranty with it. Low price and gives a little peace of mind. Hoping I won't have to use it, but just in case......

Best Buy warranties are awesome and well worth the price. It gives you a piece of mind for your products, if anything goes wrong.

Never a question about what we did. Always verifies product purchase and name. Then schedules an appointment without hesitation.

Geek squad did a great job of both installing the product and making sure that we were comfortable operating the new equipment

I always insure my products just in case anything were to ever happen. Recently bought a dishwasher and geek squad came over right away. Great customer service.

The Geek Squad product protection plan is a huge value when purchasing products that have a useful life of just a few years.

Adding the Geek Squad protection should give you peace of mind on any electronic purchase. Something happens, they'll take care of it. And at a good price too.

This Geeksquadplan does the job it was intended to do. Would be better at a lower price or to have a rebate if it wasn’t used for the term.

Always great to have when purchasing anything from Bestbuy.... just make sure you keep up with the 2yrs so it doesn’t expire on your product