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Customer reviews

Rating 4.8 out of 5 stars with 5685 reviews

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97%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 22 Showing 421-440 of 5,685 reviews
  • Rated 5 out of 5 stars

    Great!

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best insurance for all electronics. You can renew and keep track of all your items on the app. I find this a great piece of mind and love that it's offered with all my high end tech.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    There was no agent that mounted my TV or anything like that because my husband was able to do it, its good to have added protection for your product , they can fix it or replace it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Quick Replacement

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad replaced my item at the counter when it wasn’t working anymore. Saved me much more money instead of having to buy a new one!

    I would recommend this to a friend
    • Brand response from GeekSquadSupport
      Posted .

      Thanks for your positive feedback, James! We love to help alleviate any frustrations with your tech so you can do what you need to do! We look forward to helping you again. If you have any questions, please feel free to reach out to us either in the store or by calling us at (800) GEEK-SQUAD or (800) 433-5778.

  • Rated 5 out of 5 stars

    Geek Squad coverage

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this service when I bought my new router. The router is working just fine. I probably won't have to use this service, but it's good to have it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good deal

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had computer problems which were removed. Geek squad came out to fix a Sonos problem. They were not able to fix the problem due to an outdated Sonos and my money was refunded.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Peace Of Mind

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this for the electronic item I got from Best Buy. I have not had the opportunity to use it yet which is a good thing. However, knowing that it is there to protect my investment gives me the peace of mind.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    NO WORRY

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    WORRY FREE BY BUYING THE 2 YEAR GEEK SQUAD PRODUCT REPLACEMENT WARRANTY. GEEK SQUAD WILL TAKE CARE OF YOU IF SOMETHING HAPPENS TO YOUR PURCHASE ITEMS.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Always a good idea

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I will always recommend getting the extended two year warranty for any product you get. It will always pay off in the long run

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Pleased

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We will always purchase this protection plan for items it’s offered for as it’s very customer friendly. We have been very pleased with this program at Best Buy for years.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Happy I got this

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was having some issues with gen 1 and because of buying the 2 year warranty Best Buy simply replaced it with the gen 2. I even got a Best Buy gift card for the difference between the gen 1 and gen 2 price.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Purchase

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always have a piece of mind when I purchase the protection plan. I did not end up needing their service to hook up my product but at least I knew if I needed them too they would.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Better to have geek service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Never had a chance to call for geek service but this gives peace of mind. My friends have used the service and they are happy with that and recommended to me as well

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Must have in Fla

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you live in Florida this protection is a must have. It's not if you'll be struck by lightning but rather when your product will. This protection will save you money.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you live in Florida this protection is a must have. It's not if you'll be struck by lightning but rather when your product will. This protection will save you money.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you live in Florida this protection is a must have. It's not if you'll be struck by lightning but rather when your product will. This protection will save you money.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Must have

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you live in Florida this protection is a must have. It's not if you'll be struck by lightning but rather when your product will. This protection will save you money.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Well worth it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you live in Florida this protection is a must have. It's not if you'll be struck by lightning but rather when your product will. This protection will save you money.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection Plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I haven't used this Protection Plan as of today, 9/16/20. I have purchased and used the plan on other purchases and been totally satisfied when I've had to use the plan.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Well worth it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Don't hesitate on getting this protection plan. It really helps in the event you need it. I have purchased in the past as well and they have been a real lifesaver. Best Buy makes the replacement process easy and quick.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Always get Geek Squad Protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When it comes to modern electronics I never pass on the GSP. Quality control is not what it used to be and the last thing you want is have to deal with manufactures warranties. GSP will protect you better and longer.

    I would recommend this to a friend