Customer Ratings & Reviews

The agents do great work and are extremly professional when Ive had them in the house for a few items that needed help Extremly knowledgable employees

Can't go wrong with purchasing additional insurance for your product. No need to send to the manufacturer. Just return to BBY and no hassles.

Can't go wrong with purchasing additional insurance for your product. No need to send to the manufacturer. Just return to BBY and no hassles.

Wouldn't be without the Geek Squad on my side! Always solves any issues or questions I have plus repair anything, and right the first time.

Love it no issues something not working properly they either fix it or replace it. no stress about my computer either. Makes life a whole lot easier

And i doubt I will need it if the extender’s performance is an indicator. It has operated flawlessly for almost a year. But the replacement warranty has a reasonable cost/benefit ratio

They were quick, efficient and friendly. Fixed my issue with my phone and when they couldn’t figure it out 100%, they got me a free upgrade!

It's hard to put a value on peace of mind. Everybody has something in their life to worry about. Your electronics don't have to be one of them when you purchase a GeekSquad plan.

I love geek squad. I have always had a great experience with the teams and the issues I’ve had with my electronics. I personally recommend.

They got rid of a few viruses, tightened up my system. Replaced some corrupt programs.... no charge. One visit like that, pays for the protection!

Purchased this only because they offer exchanges your product immediately rather than having to go through a lengthy process that other places offers

They replaced my earbuds that broke after a year. Awesome service. Best buy and geek squad always provide excellent service to there customers.

Geek squad do an excellent job in electronic repairs and installations. All your electronic items are secured.

So far I haven’t had to use this protection plan. I’m hopeful that if my system ever does fail that the plan will protect and replace what I need.

GEEK SQUAD PROTECTION IS THE BEST!!! I NEVER BUY ANYTHING WITHOUT THE PROTECTION OF GEEK SQUAD!!! I HIGHLY RECOMMEND BUYING IT!!! THE EXTRA COST IS WELL WORTH THE PEACE OF MIND!!!

l don't usually buy these sorts of "warranties," but it's a good deal for an expensive purchase. It's nice to know that if something happens to my Orbi, I will be able to replace it.

Simply amazing in every way possible! My sister in law loved it and couldn't believe how great it is! Sweet deal and easy exchange

If the kids are gonna be using it, might as well feel secure in the even if gets broke, things will be taken care of. It's probably gonna happen.

Where else can you get 24/7 (instore by appointment) phone help on all your devices for such a low price? Definitely recommend purchasing this product.

I love the idea of being able to have the Geek Squad at hand if something comes up and I can't figure it out they are an asset to the company