Customer Ratings & Reviews

I just got the warranty for my laptop and seems to cover everything i need for it. Haven’t used them yet and hopefully i won’t have too

I always buy a protection plan for anything that I buy from Best Buy. They always honor that and fix/replace the device if it stops working

I love the added protection from the Geek Squad for our purchases. Love that they are a phone call or in store help, when needed.

Always is good to be backed up by the geek squad in case of anything breaking down they do a great job fixing problems that come up

Bought this to go with my ring doorbell the added peace of mind knowing my camera was covered no matter what really helped the purchase decision and the price was fair

Great to have just in case! Always easy to get ahold of when calling for support.

Chose to purchase this based on the use the item we purchased was going to be used. Better safe than sorry.

A must have on todays expensive items for that extra peace of mind . Best buy has a grewt return policy even better with the extra warranty

Such a top notch team of customer oriented technicians that always go the extra mile! Trustworthy, polite, prompt, high integrity, friendly, etc.

Bought as a just in case, because you never know what can happen. Haven’t had to use it, but it’s comforting to know it’s there if you do

Best Buy has been phenomenal in every single way. Knowledgeable, Accomodating and overall very helpful. It is definitely worth the purchase to receive the product replacement.

Great protection plan for my router modem! The product is amazing but the plan is a great backup option to have if it ever needs serviced!!

I really enjoy purchasing extended warranties from BB. It is always very easy to process the exchange, return, repair, etc. Won't buy anything without Geek Squad on my side.

I really enjoy purchasing extended warranties from BB. It is always very easy to process the exchange, return, repair, etc. Won't buy anything without Geek Squad on my side.

Have a support for this purpose is always good a lot of support from best buy team and always treat me very well . Thank you

Shop other places for items I wanted I would ask who repairs your product the answers the same well lets see I don't know its an outside company. Best buys answer. We Do

Helps keep piece of mind. This isn't that expensive for the warranty. I would recommend this to a friend

I mostly always get the replacement plan with the tech I buy just in case. They never give me a hard time if something happens to them

I always add Geek Squad Protection onto all of my products I buy through Best Buy due to all of the amazing benefits that comes with having GSP!

The agent fixed my computer virus over the phone. It worked great because I didn't have to leave home. They worked quickly to resolve my problem.