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Customer reviews

Rating 4.8 out of 5 stars with 5685 reviews

Rating Filter

97%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 59 Showing 1,161-1,180 of 5,685 reviews
  • Rated 5 out of 5 stars

    Protect warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad have the best warranty services and are very helpful with providing excellent service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good insurance for your purchase

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We have used the product replacement service in the past and had no problems in Best Buy honoring the contract.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love Them!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Their service was absolutely amazing. Geek Squad is a group of people that I know will not let me down with anything!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad is a great group of people. They have remotely helped me; they have helped me in the store; they are the best!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Product Replacement

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad has always been great if we had to take in a product or called in for advice. They have always been polite and professional and educational.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a no brainer purchase. We’ve only had to use it once in last 5 years and worth every penny. Service is excellent!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Exactly what I needed, and does what it's supposed to do. You need this kind of protection on all electronics from BB.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fair

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    One out of 4 camera wasn’t working. I thought they would fix it but they asked me to bring the box back w/ the damaged one in and they gave me a new box.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good Support

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've used the Geek Squad Product replacement for a lot of my electronic items purchased and have never had an issue getting the support I need.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Warranty use

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always try to put a warranty on the products I buy from Best Buy and I will always go to them for my electronics

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    They know more

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They are called geeks for a reason. With out them or this plan it could be costly buying and replacing electronics

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Always Great

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I trust this protection plan to give me peace of mind especially with products I don't usually have a good track record with.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    EXCELLENT!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everyone should spend the extra $10-$50 depending on what the device. I get this warranty for everything I buy at Best Buy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Rainy day fund

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These plans are no brainer to me. As long as I compare the plan cost ot the product cost and they're inline...

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is recommended for any major purchase. Geek squad haven't hassled me about anything I have brought back. Great service

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is recommended for any major purchase. Geek squad haven't hassled me about anything I have brought back. Great service

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent service for the price period one stop shop for all problems which are usually corrected on the first call

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Support Plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good Support plan in case things go wrong with purchase. No questions challenged. Helpful.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Get it or regret it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I will always recommend GSP for every item that you buy, its not just piece of mind but also saves your wallet when used.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great peace of mind

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased this as a peace of mind. With electronics you can never tell what and when they will break. And you know they will.

    I would recommend this to a friend