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Customer reviews

Rating 4.8 out of 5 stars with 5685 reviews

Rating Filter

97%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 63 Showing 1,241-1,260 of 5,685 reviews
  • Rated 5 out of 5 stars

    HIGHLY RECOMMENDED OPTION

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A must have for peace of mind and makes purchases painless! Excellent when purchasing expensive electronics.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad installed all of my components quickly.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installation went smoothly and everything worked as planned. They did a great job, we’re courteous and friendly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Always a good purchase

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have used Geek Squad Replacement plans on many of the products that I purchased from Best Buy. I have NEVER had an issue or problem with an exchange.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Whenever purchasing products at best extended warranty is a must. Electronics are so sensitive for any kind of problem

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good purchase

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Too often things happen that have affected my purchases. Having this plan gives me piece of mind should something happen to whatever I'm insuring.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Always get the warranty!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Seems like the only time I don’t buy the warranty is when something goes wrong so why wait till that time and just get it out of the way!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Always purchase this service!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We buy all of our office products from Best Buy and always buy this product. It has paid for itself over and over again.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very helpful

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad was great about getting me set up and running. I was able to go home and get to work immediately.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad went over their service agreement

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek squad was great explaining all that was covered in the service agreement and what to do if they were needed

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Get it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always get a warranty because you’ll never know when you need it. Trust me I’ve been in your shoe

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Coverage Just In Case

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I don't get replacement services on everything I buy but some items are worth it. Especially expensive and fragile ones.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Plan!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Will not be without the plan for any of my electronic items purchased or anyother items that I deem necessary. Judi

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad is awesome

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad is everything I ever wanted in a squad. I wish everyone had Geek Squad covering them.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Always get

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the piece of mind to get the item replaced. Has always been an awesome service and I always purchase.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Competent and Courteous

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad are quick to respond, are knowledgeable and best of all, have a solid back-up from the Best Buy in case any resources like parts etc are required to complete the job. However, competency of the workperson may depend on the experience that person has in that product / service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Well worth it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Omg geeksquad protection is always a must. Peace of mind if you ask me! They always take care of you!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought the Geek Squad protection for the Ring door bell. Have had to replace it once since original pu.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Woth the money

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good for costly product and geek squad does a clean job in fixing any issues if they are called upon with this coverage

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    It's good to have someone to talk too.

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I never use Geek Squad, but If I need too I will. They are Professional and Friendly. I was told by my friends. If I don't Rate It, It won't Submit. So I'm giving 4 stars because of what I heard.

    I would recommend this to a friend
    • Brand response from GeekSquadSupport
      Posted .

      Thanks for your kind comments and positive feedback. If you have any questions or concerns about your plan(s), please feel free to reach out to us at (800) GEEK-SQUAD or (800) 433-5778.

  • Rated 5 out of 5 stars

    Simple enough

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Simple protection plan makes headaches go away while waiting in line to exchange, can’t say it enough

    I would recommend this to a friend