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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 11022 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

96%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 178 Showing 3,541-3,560 of 11,022 reviews
  • Rated 5 out of 5 stars

    Worthwhile as printers can have problems

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have had good experiences in the past with geek squad, so far no issues with the printer.

    I would recommend this to a friend
    • Brand response from GeekSquadSupport
      Posted .

      Hi Mike. Thanks for sharing this with us! We're glad that you've had good experiences to this point. We hope you don't need to use your plan but will be here if you need us!

  • Rated 5 out of 5 stars

    Geek squad is AWESOME

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Okay so it does cost a little extra to purchase geek squad but they have helped me so many times with so many different electronics that I’ve purchased at Best Buy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    LIFESAVER

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The $5 this cost me turned out to be the best investment I've made in a long time. One of the keyboard feet broke and Best Buy replaced the keyboard on the spot at the store!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Free 4 yr replacement

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The 4 year free protection is wonderful if the geek squad can’t fix it then it’screplaced

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Always reliable

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I can always expect a professional service from the Geek squad. They had everything put together and installed proficiently.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    satisfied

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad personnel were courteous and efficient.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great piece of mind

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The warrenty has worked well for me. The Mic on headset started cutting out took back to store and they gave me a new one on the spot

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Peace of Mind

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this 2-Year Product Replacement on my home modem. I haven't had to use it yet, but I am confident that should a problem arise, I won't be without internet for long.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protect your monitor

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I added protection for my mother's monitor so that she can use it for her desktop. Touch screens in accidents can happen

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was great to have. Had a problem with my HP printer. Brought it back it was extremely easy to get a replacement without any problem.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Haven’t had to use it yet

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I don’t remember what item I bought this for but I haven’t had to use it yet. It’s good to have for those just Incase moments

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Greek Squad is awesome!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very happy with greek squad services. They are worth the money

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    RPDS

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These guys are available almost whenever I get panic stricken because of my ignorance.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Extended Warranty by low Price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great extended warranty and service by Best Buy Geek Squad for low price and 4 yrs.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Service Contract

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent service contract. Glad to have the contract in case of problems.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Greek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Added greek protection to the purchases that i made. Used this service at least twice and each time service was great.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Would not recommend

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This printer has never once been able to print something clearly. It's always disconnecting from the internet and flashing lights. It ran out of color ink after one small color image was poorly printed.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    2-Year Geek Squad Product Replacement

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The 2-Year Geek Squad Product Replacement Plan is a great plan to purchase, you never know when and if you will need it. Great customer service from Best Buy also..

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best protection money can buy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love geek squad's product replacement program. TI've only had to use them 2x in the 15+ years I've been shopping at Best Buy and they have gone above and beyond both times!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great Geek!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always reliable when repairs or replacement is needed.

    I would recommend this to a friend