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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 11039 reviews

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  • Value

    Rating 4.6 out of 5 stars

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    Rating 4.6 out of 5 stars

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    Rating 4.6 out of 5 stars

96%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 187 Showing 3,721-3,740 of 11,039 reviews
  • Rated 5 out of 5 stars

    My printer is covered for the next 2 years

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is why I love Best Buy. I purchased my HP printer and added the Geek Squad protection for 2 years. Where else is something like this offered? No where! Thanks Best Buy!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    It Was Time For A New One...

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    had my last printer for several years & just wasn't up to standard any more... This one meets my needs without issue...

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    It was easy to get my item fixed

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad saved my butt, and It has saved me money over the years.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Always an Option

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have used Geek Squad many times. If I don’t have time or don’t want to do it...they are always an option.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great protection. The best that money can buy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great protection. The best that money can buy. I almost always get the geek squad protection. Its come in handy plenty of times

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Highly Recommend

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Never have any problems with Geek Squad 100% knowledgeable and confident with all our electronics

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Helped when a Panel on Computer Broke

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had to use this on a computer when the panel broke on the screen. It was sent out and came back within 2 weeks better then ever.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The protection plan is very handy just in case there are any issues that need to be taken care of

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My printer stopped working, No problem taking it back and getting a replacement. No brainer!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Leave satisfied

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always a pleasure work with the G squad. They go above and beyond at my local store

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth every penny we paid

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These guys were great at Tuscaloosa store. No hassle and very professional. Great group of people that knew their stuff.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    peace of mind

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    although i tend to not buy any extended or additional warranty, i did in this case as this secondary printer would not be supported by my company's it department. As i would like the printer quickly fixed/replaced in the event it broke down, i added the product replacement plan.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Tech Protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Must have protection. Computer already getting repaired. No problems yet except it take a long time to get it back.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Printer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Thanks a bunch! I’m glad you’ll be there if I need it!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    2-Year Geek Squad Product Replacement

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    2-Year Geek Squad Product Replacement. I got it just in case. I know Geek Squad will have it covered.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    This is worth it.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always get the extra product replacement cause if there is ever a problem they replace the item without any questions.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents helped me find a new product fast and got me out of the store happier than I came in. 10/10

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Word!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love that a support behind a product that you like a lot

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    First time Geek Squad Purchaser

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had not been a fan of the Geek Squad in the past but my friends sy it is worth it and they have never had a issue when bringing in a uni for service or replacement.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent service that I have used before.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have purchased the extended warranty on products from this store before. It was particularly good for my daughter's laptop.

    I would recommend this to a friend