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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 11039 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

96%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 189 Showing 3,761-3,780 of 11,039 reviews
  • Rated 5 out of 5 stars

    Worth it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always great to have support when purchased devices and such. Best Buy is great with helping and troubleshooting

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great deal

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is a great deal as i got a protection and support for long time. The services is good too

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    2-year Geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I recently purchased a new front loading washer and a new refrigerator. Due to the replacement cost of these applicances I decided to get the replacement polices. Have not had to use them yet (a good thing). But I think that the cost of the replacement policies were reasonable.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Do it!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Don’t hesitate on purchasing the replacement plan. Ive found myself in situations where I would have been out on serious cash had it not been for this product.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really usefull stuff im very happy with my purchased

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Always buy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always need the geek squad you can’t buy anything with out it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protect your purchases

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always make sure to purchase warranties on everything I buy. If something goes wrong I know it will be fixed or replaced.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    need to have

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    its always important to get this with anything from best buy always find it worth it, just in the event that something happens

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Keep up the good work

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fast response with great customer service even thru covid-19. They were there when I needed them

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Comes handy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Anything electronic needs a great warranty back up. Geek squad always deliver what they promise.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Must Have

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you purchase electronics you need the 2-Year Geek Squad Product Replacement extended warranty from Geek Squad.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Get protection always

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the protection plans easily used would always get

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My rescue team

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This team goes above and beyond to help. Truly feel better knowing they are there to help!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great peace of mind

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great peace of mind - I used once for a 1 year printer that stopped working and it got replaced

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Replacement

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had to have a replacement and it was no problem. It was a lot easier than I expected. Was definitely buy this again.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love purchasing everything from best buy because I feel as ease that if anything happens I'll be covered by the warranty

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Insurance

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm pleased that I have not required use of the GEEK Squad Replacement Program. However, the fact that I had to pay very, very little for this and have insurance on the printer I purchased is extremely satisfying. I hope I never have to use it, but it's there if and when I need it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I had to get this warranty without spending extra.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Brought the warranty with relief. The other hard drive I brought broke, I had to get the replacement with few extra dollars with another warranty.

    I would recommend this to a friend
  • Best Buy Employee

    Rated 5 out of 5 stars

    Good

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    Best Buy Employee
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good. Would recommend again. Employee was nice. !!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not 100 percent sure on the product replacement plan because I have not had to use it but nice knowing your covered.

    I would recommend this to a friend