Customer Ratings & Reviews

They couldn't help me. Couldn't suggest a different printer for my needs. I need to printer 11x 17 paper. They were unable to try to find me what I needed.

I purchased the Geek squad product replacement for my daughter who is in college. I wanted peace of mind that I would not have to pay for another printer while she is in college.

Geek squad made my day easy. Called for support of system failures and they were able to help me real quick. I recommend the Greek Squad subscription for the excellent assistance and addressing issues.

I bought the 4 year Geek Squad replacement product for my printer. I haven’t needed to use it yet, but purchased it because my last HP printer broke after about 2 years of use.

Protection Plan just in case something were to happen..... and I needed help ....

Happy with my printer. Not the fastest but saves me time and money.

I returned my item for some issues with the printer and they accepted and i got a replacement. Smooth process

as a consumer, this is a great coverage to have, it actually benefits the consumer more than the retailers. why? because these devices only last about two years ( mostly less than two years) trust me on this one, get it by all means, you won't be sorry!!

Always efficient and knowledgable. Puts my mind at ease to shop at Best Buy!

I added the 2 year product replacement on a set of headphones, not once, but twice. Used it 2 times. The last time we used the credit and upgraded the head phones but still bought the 2 year replacement plan on those too! Good peace of mind.

This was the perfect compliment of peace of mind to my purchase. Agents were always ready to answer any question I had at the moment's notice

I've had great service at the Muncie Best Buy. Everyone has been knowledgeable and helpful.

This takes care of service and installation and if anything unforeseen happens to your new product or appliance!

Always there to help and quickly. Any calls i had to make for assistance were always taken care of.

I purchased the warranty because my previous 2 printers only lasted about 3 years. I thought the warranty was worth in the event I need it within the next 4 years. I've used Geek Squad services for other purchases and have generally been satisfied.

I use them a lot I think they ok and I think they do a good job in what they do

I personally always get the protection plans because if something were to happen they always replace the item because you got the protection plan for a new one so definitely get it people

I personally always get the protection plans because if something were to happen they always replace the item because you got the protection plan for a new one so definitely get it people

This is by far the best printer we have bought. Also came with ink replacement service. The printer communicates with the provider a d we get new ink by mail before we completely run out.

I always get the protection plan anytime I buy any electronics you never know what is gonna happen. It's nice to have that piece of mind and Best Buy always gives you the money back that you invested into it for another product if they no longer make it