Customer Ratings & Reviews

They have always been a blessing to wotk with! Great great great!

Our printer broke from our move. We were able to get in-store credit and get a new printer through the Geek Squad protection.

Thank you for having this service. Hope I never need it

I love this plan for printers. I needed to have 2 printers replaced and this plan saved me money. The process was so easy for me. In and out with my new printer. I’ll always get it for my printers.

Great service hook up with the every thing answered any questions I had

Extremely helpful in handling my computer issues and very knowledgeable

Purchased this for peace of mind. Came a a good price

I use my printers for work, and having Geek Squad protection has saved me plenty of money and oh so many more headaches.

I like Protection Plans especially for electronics. I joined Total Tech. The squad were easy to make appointments for service. They arrived in the window that was set up. If they were going to be late, they called and let us know their ETA. They are pleasant, they know what they are doing. They never seemed rushed and work on the problem until it is fixed. They are honest and I don't think they would say that an item needs replacing unless it does. The Geek Squad is great!

Geek Squad is always extremely knowledgeable and helpful! Thank you guys !!!

I don't have much to say at this point in time because I haven't had to use it,

Great to have. They fixed my washer the first call then have to give me a new one after my second call. All no extra charge. Without insurance I’d be holding my J forking out hundreds for a new washer

Fortunately we purchased the 4 year product replacement for an HP printer. The printer quit working. Best Buy simply gave us store credit to replace the printer. No hassle at all. Turned out to be a valuable purchase.

Love The Geek Squad. Always so knowledgeable & quick

Good service when you need the help. The techs work with you and make good suggestions.

The geek squad are efficient and always answer all of my questions, I am a 76 old woman and they always have patience with me!

I had a great experience with Geek Squad. I dropped my device off that was not fixable and they sent me a brand new device!

When I had an issue with my printer, unfortunately they couldn’t fix it, but the refund for the Geek Squad protection went smoothly. They also advised me on better printers for my specific needs which I appreciated.

I wish I could afford to continue using this feature, but it just doesn’t fit into my old lady budget

I am hoping the price I paid for this coverage was worth it. It only covers the new printer if issues might arise. The best thing is that this coverage is for a specified period of time, and I like that.