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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 11022 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

96%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 161 Showing 3,201-3,220 of 11,022 reviews
  • Rated 5 out of 5 stars

    Great!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Hope I won’t have to use it but it’s nice to have…

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Must have

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Buying the plan will be the difference between being a happy or frustrated customer. BB will take care of you if you have a problem if you have the plan. If you don't you're on your own.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service by Geek Squad installing TV, etc.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad installers were very professional and installed and set-up new 55" TV and soundbar, etc. without any inconvenience to my household.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth The Investment

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We always purchase the 2-Year Geek Squad Product Replacement extended warranty on our electronics especially high end electronics.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Just in case!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Glad I got a 2 year protection plan. Just in case if I have any issues! Pretty good deal.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    4 year protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have always purchased geek squad protection! It comes in handy when things happen out of the blue!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    worth it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the Geek Squad Product Replacement is worth it, not expensive, and a good guarantee for whatever happens in the future. mostly helpful for me since i bought it with Hard Drives.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Highly recommended

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was on the fence about purchasing an extended warranty. I'm glad I did, because the compressor in our new dehumidifier is making an odd noise, and the original warranty is expired.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    extra protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    i only got this bcos the rep told me it is a replacement policy for 48months.. so more like insurance since protection is important., yoy never know what and when these machines stop working

    I would recommend this to a friend
    • Brand response from GeekSquadSupport
      Posted .

      Thanks for your positive comments! We appreciate you trusting Geek Squad with protecting your product. We look forward to helping you again. If you have any questions, please feel free to reach out to us either in the store or by calling us at (800) GEEK-SQUAD or (800) 433-5778.

  • Rated 5 out of 5 stars

    geeksquad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    GeekSquad is a very good service, it is good!!!!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Highly Recommend Geek Squad Service!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They will either fix the issue with the device or they'll give you a new one up to the same value whether it's the same one or different.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Highly Recommend Geek Squad Service!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They will either fix the issue with the device or they'll give you a new one up to the same value whether it's the same one or different.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very important to me to have this coverage

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have purchased this coverage with several items purchased at Best Buy & have needed to use the coverage on some pieces of equipment. The coverage has never failed to provide a replacement

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Highly recommend

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you are spending more than $500 on equipment you need to get the geek squad protection. If you have an issue they are prompt to assist.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Grandma Bettye

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this for my new HP printer, and I have never had any problems as of yet with the geek squad

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Replaced faulty printer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have always had a love hate relationship with printers. They looked at the problem and without hesitation, replaced with a new one. Thanks.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    G Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice to have a piece of mind if something goes wrong with your electronic devices. I'm a fan!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    GService

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice to have a piece of mind if something goes wrong with your electronic devices. I'm a fan!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A great investment.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have had several occasions to use the services of the Geek Squad. All have been met with great expertise and good customer service. Thanks.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good livesaver

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The best way to make sure your device will last as long as possible, if something goes wrong they will fix it or replace it

    I would recommend this to a friend