Customer Ratings & Reviews
Customer reviews
Rating 4.7 out of 5 stars with 11025 reviews
(11,025 customer reviews)Rating by feature
- Value4.6
Rating 4.6 out of 5 stars
- Quality4.6
Rating 4.6 out of 5 stars
- Ease of Use4.6
Rating 4.6 out of 5 stars
to a friend
Rated 5 out of 5 stars
Product Protection
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.My son insists upon Geek Squad Protection on every eligible purchase and I'm glad. They have repaired or replaced a good number of items with minimal effort on our part.
This review is from 2-Year Geek Squad Product Replacement
I would recommend this to a friendRated 5 out of 5 stars
Free money
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.If you ever break your stuff they just come through with a replacement, buy this if you can
This review is from 2-Year Geek Squad Product Replacement
I would recommend this to a friendBrand response from GeekSquadSupport
Posted .Hey Oscar. Thank you for sharing this with us! We greatly appreciate the feedback around the Geek Squad Protection. We're glad to offer it to you and thrilled that you like it. Please let us know if there's anything else we can help you out with.
Rated 5 out of 5 stars
Good to have peace of mind
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Thank god for this because sometimes the brands that don’t have customer service that is good doesn’t help you with defective items.
This review is from 2-Year Geek Squad Product Replacement
I would recommend this to a friendRated 5 out of 5 stars
Best buy insurance protection
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Very good investment if you want to save your nerves and just come into the local store and talk to a live, local person face to face and get the solution right there in that one visit.
This review is from 2-Year Geek Squad Product Replacement
I would recommend this to a friendRated 5 out of 5 stars
squad
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.very good they are always trying too there best making sure the task is complete . never really had any issues
This review is from 4-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Simple and easy
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Printer stopped working. Was able to bring it in to store and had it swapped out within 20 minutes. Other than same model being out of stock I'm extremely pleased with the whole process
This review is from 2-Year Geek Squad Product Replacement
I would recommend this to a friendRated 5 out of 5 stars
Always worth the money
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.With the way products can be wonky from the factory these days to the way consumers can be clumsy with their purchases, these store purchased warranties are absolutely worth every penny.
This review is from 2-Year Geek Squad Product Replacement
I would recommend this to a friendRated 5 out of 5 stars
Coverage
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It does what it says, protects your device if/when it needs it. Have used on a few different items, so the peace of mind is worth it.
This review is from 2-Year Geek Squad Product Replacement
I would recommend this to a friendRated 5 out of 5 stars
Coverage
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It does what it says, protects your device if/when it needs it. Have used on a few different items, so the peace of mind is worth it.
This review is from 2-Year Geek Squad Product Replacement
I would recommend this to a friendRated 5 out of 5 stars
Good
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great protection. I have has to use this before on another product. And best buy refunded my money and i was able tocget a new product
This review is from 2-Year Geek Squad Product Replacement
I would recommend this to a friendRated 5 out of 5 stars
AWESOME PEOPLE!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I have used the Geek Squad services several times now at my new home and have been totally satisfied with everything especially the ability to purchase extended warranty coverage at a discount!
This review is from 2-Year Geek Squad Product Replacement
I would recommend this to a friendRated 5 out of 5 stars
playing it safe
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I haven't had to use the service. I don't usually get these types of warranties, but for this device, it seemed like a smart move.
This review is from 2-Year Geek Squad Product Replacement
I would recommend this to a friendRated 5 out of 5 stars
Fair price
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Decent price point for the anticipated coverage. Also having access to tech support and possible in person assistance is a plus.
This review is from 2-Year Geek Squad Product Replacement
I would recommend this to a friendRated 5 out of 5 stars
Made too much sense to buy
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Purchased this to protect my external harddrive that I am using for gaming on my PS4. It was inexpensive and because I use the harddrive a lot, it made too much sense to protect it.
This review is from 2-Year Geek Squad Product Replacement
I would recommend this to a friendRated 5 out of 5 stars
Easy to use
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Easy to exchange items when needed. A must on anything you plan to put to work.
This review is from 4-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Great
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It is always great to have an repaclement protection on anything that you buy.
This review is from 4-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Mr
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I have used this computer for 11 months, the system works perfectly. Will recommend this to anybody that wants an apple computer.
This review is from 2-Year Geek Squad Product Replacement
I would recommend this to a friendRated 5 out of 5 stars
amazing
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.i’m glad they have this available in case anything happens to the products i purchase!
This review is from 4-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Printer problems
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Wonderful, I had to return the printer because it wasn't working and had not problem getting another one. People extra nice
This review is from 4-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Not sure
||Posted . Owned for more than 2 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not sure what this is for but i always but plan for items over $100. Less than that is not necessary, just dispute on your ccard if it breaks.
This review is from 2-Year Geek Squad Product Replacement
I would recommend this to a friend
