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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 11039 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

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    Rating 4.6 out of 5 stars

96%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 177 Showing 3,521-3,540 of 11,039 reviews
  • Rated 5 out of 5 stars

    Protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Definitely work paying for they way we use stuff and having 2year old that is very active and that has to touch everything comes in handy if something goes wrong

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love having this feature if I need it. Eases my mind

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad answered all my issues.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The service was efficient and courteous. The technician addressed all of my issues and solved them.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    On-site repair work

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My Oled screen went down and the Geek Squad fixed it at my home. Fast clean and professional with personality was very pleased.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Covered my printer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Haven’t used it yet, but it’s so inexpensive and the coverage for 4 years, anything can happen to a printer

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Mouse broke

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No questions asked, was able to get a new mouse. They let me pick any mouse in the price range. The warranty transferred over and the 2 years restarted.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Thumbs up to a great service.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far I have only had to replace one device...a heavily used HP printer. Gee squad took care of it with no hassles.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works as expected and a great product to buy. Money well spent!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like to buy that product all the time which I really good

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If your manufacture warranty expires, Geek squad is a great insurance policy to replace your expensive electronic purchase.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    On larger item, I almost always purchase the warranty and it has really paid off in the past!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad protected my purchase

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My first laptop had an issue the Greek Squad stood by their guarantee. They replaced my lap top and made me a happy camper.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great, friendly service.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Punctual and great price for the service. I have used the geek squad when I needed assistance with my new washer. The gentleman was prompt and ppolite. My washer works great :)

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I Highly Recommend This

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Buy has been great by honoring product replacement. I recommend getting this when purchasing real expensive equipment. Worth it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Affordable

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad is the best to me. Since I’m by myself with no technology skills the geek squad is available to help always.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    excellent to have if something happens

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    excellent to have if something happens to my stuff if needed. you never know with my luck

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    4 year geek squad replacement policy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always get the I replacement for big ticket items, it’s paid off more than once. I’d highly Reccomend you do the same

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great add on

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great service at a great replacement price - would recommend for others to get this replacement service agreement

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    i always recommend geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    i always recommend geek squad cause you just really never know and that why i always buy my tech in best buy and never anywhere else

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Cya

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Definitely always want to get the replacement especially if something happens to it always heavier CYA‘s

    I would recommend this to a friend