Skip to contentGo to Product Search
Gift Ideas
Main Content
No content

Customer Ratings & Reviews

No content
  • Geek Squad™

2-Year Accidental Geek Squad Protection

SKU:
6384086
See Details

Customer reviews

Rating 4.7 out of 5 stars with 8989 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

96%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 421 Showing 8,401-8,420 of 8,989 reviews

  • Protect yo stuff

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's a protection plan, nuff said. Just value if the plan is worth it.

    This review is from 2-Year Geek Squad Product Replacement

    I would recommend this to a friend

  • Problem with paper jam

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When papers get jammed, you have no way of finding them the printer.

    This review is from 2-Year Geek Squad Product Replacement

    No, I would not recommend this to a friend

  • It's ok.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When we buy the warrenty it should cover accidental also. But no. People do drop things on accident and yet we get no break.

    This review is from 2-Year Geek Squad Product Replacement

    I would recommend this to a friend

  • Neutral

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’m hoping I don’t have to use it. I’m not sure it it’s a ploy or if it has value... I’m assuming that’s the goal.

    This review is from 2-Year Geek Squad Product Replacement

    I would recommend this to a friend

  • It takes a long time to get through the phone

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Trying to get thru to the GEEK SQUAD thru the phone is very cumbersome and difficult!

    No, I would not recommend this to a friend

  • Extended warranty for printer

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    To be protected give me peace of mind for such a big ticket electronic item

    This review is from 4-Year Accidental Geek Squad Protection

    I would recommend this to a friend

  • I will never invest in Geek Squad again

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased an hp printer and whenever I try to print, the printer is "offline." This has been happening since day 1. Geek Squad wants to charge me to resolve the issue. I will never invest in Geek Squad again.

    This review is from 4-Year Accidental Geek Squad Protection

    No, I would not recommend this to a friend

  • Cheap Insurance

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    hope never to use this option but it was cheap to add coverage for problems not covered by the Manufacturer's warranty

    This review is from 2-Year Geek Squad Product Replacement

    I would recommend this to a friend

  • Will work if I need it

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No complains I never need it but at the end is and insurance

    This review is from 2-Year Geek Squad Product Replacement

    No, I would not recommend this to a friend

  • Simple Warranty

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Since my product worked well never really had to use the product replacement service

    This review is from 2-Year Geek Squad Product Replacement

    I would recommend this to a friend

  • Geek

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have not had the chance to use this yet but pretty sure it will be worth it

    This review is from 2-Year Accidental Geek Squad Protection

    I would recommend this to a friend

  • don't remember tis

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Do not remember this transaction. hopefully it is ok.

    This review is from 2-Year Geek Squad Product Replacement

    I would recommend this to a friend

  • Fair

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The print quality is good. But the ink didn't last long.

    This review is from 2-Year Accidental Geek Squad Protection

    I would recommend this to a friend

  • Too small.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This would have been a great mouse except that it was way too small and I kept getting hand cramps trying to use it.

    This review is from 2-Year Geek Squad Product Replacement

    No, I would not recommend this to a friend

  • M510 MOUSE

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    LOOKS LIKE IT LASTED ABOUT THE TERM OF WARENTEE MOUSE IS BAD , JUST REORDERD ONE , WHATS WITH THAT

    This review is from 2-Year Geek Squad Product Replacement

    I would recommend this to a friend
    • Brand response from GeekSquadSupport
      Posted .

      Our Geek Squad Product Replacement Plans run for a set term. It sounds like your plan expired just before your mouse did. In that case, the mouse would no longer be covered by that plan. In the future, you may want to consider longer plans to have a higher chance of the product needing replacement while the plan is still active.

  • Always Buy

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I recommend always buying product replacement on electronics because they do have issues at some point and time

    This review is from 2-Year Geek Squad Product Replacement

    I would recommend this to a friend

  • Bought but not used yet

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Haven't used yet so i don't know. Only purchased software so far and it worked fine.

    This review is from 2-Year Geek Squad Product Replacement

    I would recommend this to a friend

  • peace of mind

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I haven't had to use it so I don't know if they really would have gotten a new one but it gave me peace of mind.

    This review is from 2-Year Geek Squad Product Replacement

    I would recommend this to a friend

  • Peace of mind

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice to have with the flexibility backed by this you can shop stress free.

    This review is from 2-Year Geek Squad Product Replacement

    I would recommend this to a friend

  • ANTMAN

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have never used it BUT IF NEEDED TO i WOULD so rate only a guess

    This review is from 2-Year Geek Squad Product Replacement

    I would recommend this to a friend
Page 421, Showing 8,401-8,420 of 8,989 reviews
Sign in or Create Account

Get the latest deals and more.

Best Buy appLearn more
Share on YouTubeShare on InstagramShare on TikTokShare on FacebookShare on PinterestShare on X
Best Buy Canada
AccessibilityTerms & ConditionsPrivacyInterest-Based AdsState Privacy RightsHealth Data PrivacyDo Not Sell/Share My Personal InformationLimit Use of My Sensitive Personal InformationTargeted Advertising Opt OutCA Supply Chain Transparency Act
In-store pricing may vary. Prices and offers are subject to change. © 2026 Best Buy. All rights reserved. BEST BUY, the BEST BUY logo, the tag design, and MY BEST BUY are trademarks of Best Buy and its affiliated companies.