Customer Ratings & Reviews

I lvoe purchasing the protection plan. If I spend more than 100 dollars on a product, I'm getting the plan.

I haven’t had to use the protection for repairs as of yet. I hope I don’t have to ever use it.

As a gift for my daughter i found this to be the best way to guarantee her happiness.

The Geek Squad allows me to bring my computer in for quick fixes. Usually, I can take my computer home the same day.

If you need help they can help you! Four year warranty for $50 is much better than a two-year warranty for $40!

Wanted to make sure the printer would last so I purchased the 4 year protection.

This is a very good product to have. I am glad that I purchased it.

Such a great help anytime you can’t figure out the problem on your own.

I love my Geek squad team. They take good care of me.

Worth the investment it’s a great product and we love it

Giving a 5 star until I use it more but am a very satisfied customer. This was an excellent price but I could not find it at any store. Ordered it online and it was promised for Thursday but arrived today (Tue). Delivery was excellent. It is heavy. Packaging simple but study. Set it on my dining table and prepared for the worse. i am not a Geek. Read the first few pages and touched the right buttons and it was up and running via WiFi in less than 20 minutes. Made a test print of a color document and it was perfect. I can highly recommend this and it is my first Canon. Have had so many HP's I could start a print shop. They simply do not last as long as promised. The word is this Canon has expensive toner but I do not use a lot of color. Will try scanner later. This All-in-one is a terrific buy. It is bulky and weighs in at 60+ pounds. A very satisfied Best Buy customer and appreciate the COVID free delivery.

Bought a $149 canon all in one printer and took the 2 year geek squad protection. I buy a warranty for all electronics as they’re just not made to last as they once did. For TV etc, I go with the 5 year but for the Cannon printer I only took the 2 year. That said, it was lucky I did, because the printer stopped working after 18 months. I received full replacement of the very same printer which was on sale for $99 so I also got a refund of $50 back to my credit card. I also recently took a 4.4 year old Vizio TV for replacement as the plastic leg broke off. I received a Best Buy gift card for the entire cost as that TV no longer available. What’s not to love? Ok, well I would have preferred a refund to my credit card so I could purchase another TV elsewhere IF I wanted to, but it wasn’t a dealbreaker at all.

It's better to have it and not need it, than to need it and not have it. Geek Squad Protection has assisted me with issues and replaced items with no hassle.

I give them 5 stars because they deserve it! They are the best 100%. Also very kind and friendly and eager to answer all questions.

Its a comfort to know I can get help when I need it

Would add again to my future purchases. Recommend it

THEY ARE OUTSTANDING IN WHAT THEY DO!!!!!!!!!!!!!!!!!!!!!!!!

Excellent service and friendly. Saavy and help understand the system

Reliable service, easy use of service, fast turnarounds

Geek Squad and the protection plan always satisfy. they are quick and reliable.