Customer Ratings & Reviews

The agents are really helpful. They took care of me fast and easy. The service was fast and helped me when i needed it the most.

Always helpful to have for warranty purposes. Good

Geek Squad are my people. Always ready and full of information,

A lot of people experience different things some true and some not true , we all have the right mind to know what is good and what is bad , You see all this sites trying to copy the real ones doesnt mean you cant find the actual real sites for consultations when you get scammed by this crooks , I was a victim and infor @ bsbforensic. c o m. got all my funds back I have proofs

I bought this printer/scanner for home use. Since I am working from home this has been convenient. I got it on sale for $99 and I am really glad I got this instead of something more expensive. I have only had the printer for 3 months, of light to moderate use and no problems. It prints and scans just fine, it was easy to download the software on my computer. I like how the scanner has a tray feeder option, but BEWARE-- do not put more than a few pages in the tray at a time. I just scanned a 31 page document for work and had to split it up into 4 different stacks in the feeder one stack at a time(few pages each stack) as soon as it scanned a few pages. Before that it got jammed, so if you're going to scan a lot of pages be careful.

This printer was purchased as I set up my home office in a pinch during quarantine and it has been a great addition. It has great scanning quality, the app to print makes it ridiculously easy to print from your phone, and printouts are great for an ink jet. I have printed well over 100 pages so far (majority black and white) and the black ink is about 45% and color is still pretty full. It has a small footprint that I appreciate and is very sleek. Make sure your print settings aren't too high as it can be really slow, but its great. Can't go wrong.

Absolutely love this product here I am and really happy that I purchased it because it actually came in handy just one your shy of four years. I’m very pleased with my purchase and the return process in store.

We didn't used yet but is great to know a personal for support

Immediately feel disappointed. I have Epson Workforce WF-2750 and wanted to upgrade to this ET-4850 so I dont have to deal with the ink issue on WF-2750. The material on ET-4850 feels really cheap stuffs. The LCD panel is super tiny and I guarranty it will give you a hard time especially if you have a big finger. The worst issue with this ET-4850 is its very weak wi-fi antena, promissing you may have a lot of headache with connection. I have to move it next to my router and thus everytime I need to print or to scan a document, I will need to swing back and forward between my pc and this printer - what is an absolutely annoyning. The ink bottles come with the printer are just enough for initial fills. I dont know how long they will last, but then you will definitely need to buy the refill inks - which are not cheap. Overrall, people are saying supertank can help you save $$$ over ink cartridge replacement. But with this initial cost up-front, I do not believe ET-4850 is the best option.

For essentially the cost of a large coffee (probs less) you can get a plan in which you are covered for effectively anything that can go wrong accidentally (as long as you don't - lets say - "accidentally" throw your headset against a wall after a loss in LoL). Accidentally sat on your headset? Covered. Accidentally spilled a drink on it? Covered. Is half the headset just suddenly not working? Covered. Did the mic just magically somehow snap off accidentally due to over use? Covered. If you can tell, I have a headset with this plan. Please get it. It is worth it.

great services, love my item, my only issue is its now 2023 and my color ink is having issues which is not good I only had this product going on 3yrs it shouldn't have any issues and I keep all my products in good care. Hopefully Geek Squad can help. I'll keep my rating posted once I get the results from Geek Squad help.

After installing & getting up and running with this printer, I found it remarkably easy to use from the get-go. Looking at a couple of the reviews, I was a bit concerned that it would be a hassle to set up-- not my experience so far. The wi-fi connection is fluid (which is A LOT more than I can say for my previous printer), and print quality is nice. I look forward to kicking my ink jet to the curb. Sick of the pricey cartridges with too few prints for the buck.

Our household has purchased extended warranties on just about everything we've ever purchased from Best Buy. Years ago, we never did, but have something break just once, and you'll regret not having the replacement warranty. We have everything from TVs to gaming headphones, to cameras covered, its cheap insurance when you consider the cost. With teenagers in the house, and their friends, accidents do happen, and are SO glad for the warranty - you just can't go wrong. We won't leave the store w/o this protection on our purchases.

I had an issue with a printer they just didn’t fix it they gave me a brand new one best thing next to apple care

The geek squad made a great recommendation and help me set everything up in the matter of minutes

Inexpensive printer works better than my two other printers. Was able to buy this for less than the cost of ink for my HP Envy. Also it was 1/3rd the cost of the Envy and about 1/4 the price of my Epson E-2750.

I bought this plan for $4.99 with an external optical drive. Optical drives have a notorious reputation for breaking down, which is why its great that the movement is to not include them in laptops. However, CD's are sometimes still needed for work at home so I needed an external. $4.99 for 2 years of protection on that drive is a great bargain and peace of mind. More than 2 repair attempts in a year and you can request a replacement of the unit instead. Well worth it.

This is an amazing printer. The photo's are so vivid. It is super easy to sync to your computer, phone or tablet. It is fairly small compared to other models. The ink is reasonably priced. I highly recommend this fantastic printer to anyone who prints photos. This is a review for the Epson Expression Photo XP-970 Printer that I received free of charge to do a beta test and review.

Does lightning ever strike twice? You bet it does and I'm the lightning rod. I purchased a laptop on Black Friday back in November of 2015, then in May my dog cracked my screen (right, blame the dog) so I had it for 6 months. Took it back to Best Buy, they asked if I had extended protection, no I replied, they "oh well, nothing we can do", Mfr. doesn't cover cracked or broken screens and we wont send it out (even if I wanted to). OK, so bought another laptop, last week, I was cleaning my screen and barely pressing on the screen (Dell has cheap screens) and the screen cracked. Take it to Best Buy but this time I got the 2 year expanded warranty. Boom, in and out in no time and best of all I don't have to pay for it. Sometimes a dog gets his bone.

I have bought Geek Squad Product Replacement for all of my larger purchases through Best Buy. It is a life saver! I have used it to replace faulty routers that died after the first year, external hard drives that die after 2 months, to items that I'm just not happy with after the return period has expired. I have never had any trouble using the Replacement service even when I couldn't find the receipt. Honestly this is a must have!