Customer Ratings & Reviews

I love this printer and it has exceeded my expectations. The setup time was lightening fast and I can put in in a drawer when not in use. Love the linen cover, it’s a nice touch. Very pleased with my purchase. The shipping was fast, as well.

use to be a competitor brand. Epson ET-3858 super tank is the way to go now. NO MORE cartridge with one color out and two still half full. Get You One!

i love my printer it is a power horse im really enjoying printing all sorts of things .ink lasts a long time

Very good, never had a problem. Reliable and prints great. Easy set up.

The printer software for setup is horrible. The connection to a Wi-Fi setup is abysmal. This is the worst Wi-Fi experience I have ever encountered. The printer is only a a few feet from my Wi-Fi router. It never has established a connection for but a few minutes. The MAC software installation is abysmal and not worth the time spent. I finally went to a CAT-6 cable and now is all well. The printer immediately recognized the connection, but do nothing bother with with the software. It really sucks. I have a robust WyFi system and this printer cannot keep a lock on it. Anyone looking for a Wi-Fi option will not be well served by this printer. In any case, the CAT—6 hard wired option is rock solid. So far, no problems. The print quality is excellent and the speed of printing is excellent. What I do not understand is why a printer (or other internet connective device) cannot navigate Wi-Fi. It’s so bizzare, as all other home devices have rock solid WiFi connections (home security, watering control, temperature control, etc.) Do not get this printer if you want WiFi control. Hard wired to a network it is amazing. Epson has really dropped the ball on Wi-Fi and the setup software. I am really experienced with computer and peripheral components, this was the worst in years. Something is amiss as this is really a great printer.

I was skeptical in the beginning but gave it a go as my 11 years old is not great with his gaming tools. I was lucky that I did as his headset broke just after one year. Best buy refunded the amount I paid in full without question. Super easy.

So far, so good. The Geek Squad helped me set up our new computer, transfered all files, etc. from old computer to new Dell and fully explained all the features.

Great printer. Best one so far that I have had for a while.

I don't usually buy protection plans because most electronics break during the factory warranty period or they last for years (beyond the the purchased protection plan). This time, I had some problems with other devices and decided that this plan was cheap enough to take the gamble. Besides, the Geek Squad is very good about doing quick checks on faulty equipment.

You cannot consider passing on the product protection plan from Best Buy. I have it on every item I purchase and it has saved my butt time after time. We have kids, and things break more often in our house than they should. When it comes to expensive electronics ($150 keyboards, $80 mice) adding a few extra bucks for that piece of mind is well worth it.

Wow fantástico TV favulous omg thank you forever alone

For the first time I used the Geek Squad Replacement plan purchased for an Epson XP640 printer which failed. The transaction could not have gone more smoothly. The associate was efficient, polite, and knowledgeable. The replacement has been ordered and the price match was also applied. This certainly was a worthwhile purchase!

This is a good printer with a good concept. But the fact remains that it's a printer. Nothing in modern technology has improved less than the standard printer. It randomly loses connection, renamed itself once, and the print head clogs if it's not used frequently enough. I spend more in ink doing print head cleaning and maintenance. At least you can buy bulk ink in big bottles. All said, that's no different than any other printer I've ever owned. This one prints nicely and is fast when it's working right. Somebody please invent a better printer!!

I used it on most print, copy, scan, and USB flash from my computer and smartphone. Very easy and fast. No problem!

Best graphics card for price, very reliable as it has still kept up fir the last 3 years and is still working js as new.

I've had to use this program before and it saved me a considerable amount of money. Best Buy never questioned anything once they looked up the protection and I was able to get a replacement very quick and out the door I went a " happy camper"! Worth the money if it saves a lot of time and frustration for me :-)

Absolutely useful esp if you're buying electronics and dropping huge investments!

Bought this for my husbands home office. He had been having trouble with his eyes, so this has helped

It's essentially just some coverage that I would highly recommend for any product that is prone to wear and tear. Personally I purchased this alongside a Logitech Mouse. Logitech's gear is known to have some hiccups along the way so putting down another $10 is worth it in the long run.

Amazing service from the #1 geek squad! Would recommend them to a lot of people!