Customer Ratings & Reviews

Nothing memorable witb this purchase, it was a gift to someone.

Hopefully we never need to use this protection, but you never know!

Anyone want to buy a new printer???? After owning five or more HP printers and being really happy with all of them, I bought this printer on 02/02/24 and have already made FIVE calls to HP support! One of the biggest frustrations came about when I tried to print a single check from Quicken. Previous HP printers printed them with no problem. With this printer, I have to change the settings every time. Also, when printer envelopes for greeting cards, it takes a detective to determine the settings for the printer.

There's nothing really then can do that you cant do yourself by googling. But if you do that feel like fixing your own stuff they're a good alternative. Pricey though.

It was suggested I buy this by the sells man. I hope this is a purchase that doesn't need to be used. I have bought warranties from Best Buy before and got great service with it.

As I explained in the review of our new remote, it is not reliable. does this product replacement form mean I can get another one?

YOu buy something at Best Buy and the Geek Squad plan and if something goes wrong, they want you to pay $99 to have a service person do a home visit or you have to bring it in to the store. Waist your won time and gas to get something fixed or replaced that under warranty

I purchased it. After my enjoyment of having a "white glove" delivery for my Xfinity chair still sitting in my living room in the box, I can't guarantee anything from them anymore, have o idea as to what happened to them. But I'm thinking the BX might be a safer place to do business.

I really haven’t used their services yet. So let’s see what happens when I do have to use them. Stay tuned.

Not worth getting the extended warrantly unless it is broke I guess. Geek only helps if you have a contract with them

The printer was amazing when it was working but had trouble just a year after purchasing.

Need assistance with printer that doesn’t perform well

My last printer was an older HP, I'm not too sure what went wrong. I was on the phone with HP tech support, and we both decided it was time for an upgrade. Thanks to my extended warranty via Best Buy/Geek Squad, I received the entire amount back on the dis-functioning printer and applied toward the new printer.

bought it and never got to use it. Some people think that's a good thing. Some think it's bad. Im indifferent.

I purchased this warranty but ended up cancelling it. Printer was half the cost so wasnt worth it for me

i am glad i bought the insurance for wf3720- a great printer but a ink sucker which is draining ink faster than producing work.

Recent purchase with a printer at $6 for 2 years so I though why not. Will see what happens within that time if something breaks

This service is nice to have but hope I don't have to use it.

If you're buying something for a kid, or something that you don't want to have to buy again if it breaks: then protect yo stuff. Get the protection plan.

I have not had to use this yet, but I am very glad i have purchased it. It will be very helpful at time of need.