Customer Ratings & Reviews
Customer reviews
Rating 4.7 out of 5 stars with 11081 reviews
(11,081 customer reviews)Rating by feature
- Value4.6
Rating 4.6 out of 5 stars
- Quality4.6
Rating 4.6 out of 5 stars
- Ease of Use4.6
Rating 4.6 out of 5 stars
to a friend
Rated 3 out of 5 stars
No comment
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I haven’t really had the need to use them yet. But I suspect they’re good.
This review is from 2-Year Geek Squad Product Replacement
I would recommend this to a friendRated 3 out of 5 stars
Okay service
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Geek Squad is......Geek Squad. Average customer service just like at the checkout.
This review is from 2-Year Geek Squad Product Replacement
No, I would not recommend this to a friendRated 3 out of 5 stars
Ok
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I got it for hard drive but good thing was t needed.
This review is from 2-Year Geek Squad Product Replacement
I would recommend this to a friendRated 3 out of 5 stars
Geek
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The plan protection is all the best option so please take advantage
This review is from 2-Year Geek Squad Product Replacement
I would recommend this to a friendBrand response from GeekSquadSupport
Posted .Thanks for your feedback! We are a fan of Geek Squad Protection as well. We look forward to being able to offer Geek Squad Protection to you on your qualifying purchases for years to come.
Rated 3 out of 5 stars
Extended warranty
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Sometimes a necessary evil Better to be safe than sorry. Reasonably priced.
This review is from 2-Year Geek Squad Product Replacement
I would recommend this to a friendRated 3 out of 5 stars
This is a must
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I like geek squad and the replacement plans they have. wish the price would come down.
This review is from 2-Year Geek Squad Product Replacement
I would recommend this to a friendRated 2 out of 5 stars
Naw I'd pass
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It broke very quickly after I purchased it; it jammed a lot, which was a real bummer. Set up was kind of a pain, but not particularly difficult.
No, I would not recommend this to a friendRated 3 out of 5 stars
Geek squad
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Havent had the need too use it yet so couldnt really give review
This review is from 2-Year Geek Squad Product Replacement
I would recommend this to a friendBrand response from GeekSquadSupport
Posted .Thank you for taking the time to leave us this review. We certainly don't want you to ever had problems with your product but if you ever need support please call us at 1-800-GEEKSQUAD or 1-800-433-5778.
Rated 3 out of 5 stars
Didn't Need
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I'm giving it an average score because I never had to use them with the printer.
This review is from 2-Year Geek Squad Product Replacement
I would recommend this to a friendRated 1 out of 5 stars
Buyer beware.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Geek Squads' Customer Service team? Useless. Barely used microwave, little over two months old caught fire and no one will assist. Multiple names documented and no one knows what to do with an appliance that catches fire.
This review is from 4-Year Accidental Geek Squad Protection
No, I would not recommend this to a friendRated 2 out of 5 stars
It depends
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.When is done throughout out the USA Stores is great. When one needs to go to the Phillipines or any place else in Asia is a FIASCO.
This review is from 4-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 3 out of 5 stars
It's worth it
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Get the protection for your new electronics you won't regret it..
This review is from 2-Year Geek Squad Product Replacement
I would recommend this to a friendRated 3 out of 5 stars
Good deal but should be lower
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.My computer keeps getting hacked. Geek squad is good for things like that
This review is from 2-Year Geek Squad Product Replacement
I would recommend this to a friendRated 3 out of 5 stars
Geek Squad
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.There alright but they don't know everything .................................
This review is from 2-Year Geek Squad Product Replacement
No, I would not recommend this to a friendRated 3 out of 5 stars
Not needed
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Bought this is a safety. But it doesn’t cover accidental damage
This review is from 2-Year Geek Squad Product Replacement
No, I would not recommend this to a friendRated 1 out of 5 stars
RobbedCustoner
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Still waiting for a refund haven’t received one yet several months later constantly calling and requesting and getting pushed around
This review is from 4-Year Accidental Geek Squad Protection
No, I would not recommend this to a friendRated 3 out of 5 stars
Protection for later
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Protection plan for later issues. You never know when electronics will go.
This review is from 2-Year Geek Squad Product Replacement
I would recommend this to a friendRated 1 out of 5 stars
Not worth the money
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Found the wording of what was covered by this to be rather suspect. I thought most problems would be covered, but when I encountered a problem with outdated drivers and requested assistance I was told told the policy only covered a "total replacement" if the machine basically "blew up". I got no help whatsoever with a product "problem" unless the machine just stopped working entirely. Maybe my fault for not reading the tiny (not small) print. Definitely bad waste of money!
This review is from 2-Year Geek Squad Product Replacement
No, I would not recommend this to a friendRated 3 out of 5 stars
Product Replacement?
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.We thought pricing for product replacement was average. We have not used yet.
This review is from 2-Year Geek Squad Product Replacement
I would recommend this to a friendRated 3 out of 5 stars
will see
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I got the 2 year service if it had a problem they service it or replace it
This review is from 2-Year Geek Squad Product Replacement
No, I would not recommend this to a friend