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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 11081 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

96%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 527 Showing 10,521-10,540 of 11,081 reviews
  • Rated 3 out of 5 stars

    Not sure

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I haven't had to use the program yet but never had problems in the past

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Not for me

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Lasted almost exactly 2 yrs now will not connect, keeps showing printer not found. Ink runs out pretty fast. Won’t be buying again.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    No issues

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pretty smooth transaction and very helpful staff in dealing with matter

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Squad of Geeks

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I haven’t had to use this and I hope I don’t have to.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    hopefully i never need it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Hopefully, I never need it, in the past, they have been helpful

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great to have always need help and they like to help

    I would recommend this to a friend
    • Brand response from GeekSquadSupport
      Posted .

      We certainly do love to help and are happy to be there for customers such as yourself. Thank you for the compliment!

  • Rated 2 out of 5 stars

    Exchange

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When I bought TV, Best Buy staf told me that I can replace any time in 2 years. However, several weeks ago I learned that this tv does not qualify this term. It means that i just threw money for nothing!

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Good deal

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s good deal.........................................

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Never used

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Never used but hope there as good as the customer service always is!

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Awesome

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So helpful when i even just need help using my printer

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Hm

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The coverage just started, don't have an opinion about it right now

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    good value

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    i wanted purchase product with out geek squad good deal

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Broke

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Printed a few 4x6 photos. I got good prints. After that the printer had a paper fault and hasn't worked since.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Worth the money.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have replaced the product twice. Don’t get it without.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Geek sqd

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Every time I make a purchase, I usually purchase the geek squad.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Total Tech support is not worth it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have had nothing but problems with the total tech support. If you need to use them then you will wait on hold for hours and be transferred from person to person. You will also not be able to understand what the people you speak with are saying as they are not in the United States and have trouble also understanding you.

    No, I would not recommend this to a friend
    • Brand response from GeekSquadSupport
      Posted .

      We appreciate that you took the time to share your feedback with us. We’re always looking for new ways to expand and improve the services that we offer, and it is vital that we hear real comments from customers like you. I do apologize for the disappointment as this is not the kind of service we aim to provide our customers. We hope you give us another opportunity to better serve you in the future.

  • Rated 3 out of 5 stars

    good product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    this product was reasonably priced and lived up to expectations

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Best Buy protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s a product replacement program. Can’t say much about it!

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Hope to not use this

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's cheap insurance. You but insurance and hope you don't need it.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Good choice

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Hopefully I don't need to use it. But price is good. Good purchase

    I would recommend this to a friend