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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 11082 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

96%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 540 Showing 10,781-10,800 of 11,082 reviews
  • Rated 1 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wasted time and money. Paid for a year couldnt use.

    No, I would not recommend this to a friend
    • Brand response from GeekSquadSupport
      Posted .

      Hi Jipped – I apologize that you were unable to use the second year of your 2-year Geek Squad Protection Plan. It sounds like the product needed to be replaced before the full term of the plan was up. Under the Terms and Conditions of our plans, when a product is replaced the plan is fulfilled and if you want a new plan on the replacement product you would have to buy one. Please see this link for details: https://goo.gl/UPYKpA

  • Rated 1 out of 5 stars

    horrible

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    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    horrible couldnt get this thing to ever work...threw away

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Professional, Fast, and Extremely Helpful Service

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My experience with Geek Squad was excellent. The technician was professional, knowledgeable, and made the whole process smooth and stress-free. They explained everything clearly, handled the setup with care, and made sure everything was working perfectly before leaving. I appreciated their patience and how quickly they got everything up and running. It’s a great service for anyone who wants reliable help with their tech. Definitely worth it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have had a good experience with the Geek Squad. They are very knowledgeable and good customer service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Product protection

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I haven’t had to use the protection for repairs as of yet. I hope I don’t have to ever use it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Greek Squad

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Greek Squad is the best on the market for work on any product you purchase they are efficient and always available best ever

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Get the plan

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I lvoe purchasing the protection plan. If I spend more than 100 dollars on a product, I'm getting the plan.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection plan for charger

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have used the Geek Squad protection plan on all of my purchases and have had great results

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Installed quickly, was on time and quick!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’m always impressed with the knowledge and care the Geek Squad provide. I’ve had them install many things and have never had a problem. They always answer my questions and explain how to use the products so that I’m never confused when using my purchased items. Being a total member gives me free install!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Warranty

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    As a gift for my daughter i found this to be the best way to guarantee her happiness.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection Plan

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a very good product to have. I am glad that I purchased it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent care

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad allows me to bring my computer in for quick fixes. Usually, I can take my computer home the same day.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    4 Years of Protection

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wanted to make sure the printer would last so I purchased the 4 year protection.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great help!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Such a great help anytime you can’t figure out the problem on your own.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worth the investment it’s a great product and we love it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Timeĺy Service..

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent service and timely set up. My laptop was ready in no time.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad rocks!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you need help they can help you! Four year warranty for $50 is much better than a two-year warranty for $40!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad rocks

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No brainer to get geek squad over any other protection plan.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad review

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents repaired my laptop and its been working ever since .

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Help when needed

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its a comfort to know I can get help when I need it

    I would recommend this to a friend