Customer Ratings & Reviews

The geeck squad team is highly professional and works on every thing you concerned about thank alot

My Epson Printer is a piece of garbage and even after GS came twice to fix it is still does not do the job..

NIce to have in case the device fails to perform where I can bring it to a local expert.

I would recommend this product to someone. I was pleased with it .

A little small, but good to use. Have been used for a month and everything goes well

This was a great price for the value. I have not used it much yet for a full review.

I regret buying this printer everyday! Not sure how there are so many good reviews on this thing. It never works, there is always some kind of issue with the printer that requires you to go to the app and try to trouble shoot. I can’t print with the regular print button off websites or on my phone. It print blank pages constantly. The ink only last a few copies and if you sign up for the ink shipping service, get ink and decide you don’t use it enough or cancel for any reason they stop your ink from working!! What a scam! Save your money and get something else. This thing just sits here and collects dust now. What a total disappointment from HP all around.

Hoping to never need it, but I'm so pleased that they have Geek Squad Protection.

Affordable product insurance. Tuff to say, I hope I don't have to use it.

Have had good luck with the program before and hope to not need to use it

Though I know I can take product back if I need to without any hassle.

I get this along with all products which i get from Bestbuy......

This was purchased to help me on my printer, need to still use it

Haven't had to use this yet but knowing it's there is comforting

Fist of all the setup require a password and nowhere to be found in any of the paper come with the printer, which take me searching around the internet for half an hour.... It is initpass, if you have to know. Second the firmware is very buggy, I have updated the firmware the the latest, and still was not be able to scan to my pc from printer, which was one of the major function I used to like on brother printers..... I am this close to pack it up and send it back to bestbuy because of the firmware, I can not believe I spend so much time try to setup this printer.... whoever write the firmware and set the password and not including that in the manual should be so shamed..... and seriously how many time those people called engineers had kill others with their intelligence..... Just give it a rest and quit put unnecessary stuff in the firmware and never be able to back it up.... this is a home office printer, just make it easy..... I am so close to send this back .... so close.... I can give it a -5 stars, I would

Good Insurance to have. My equipment were fully insured.

I bought a 4 year ext. plan. HP Printer would not connect to wifi and will not COPY. Geek squad said they only fix printer in home. Followed direction online for at home help. Got some guy in INDIA who wanted to remote in for $39.99. Said it would be refunded if they needed to send someone out, BUT it would cost me $99.00 to have them come the my house to fix or replace it. I can replace it myself with a new one for $99.00. WASTE OF MONEY ON EXT. WARRANTY!

Nice to have should device fail to perform as described.

Love that I have a warranty on this keyboard. Good idea

the product is perfect for the guaranty that offer