Customer Ratings & Reviews

This is a good buy,i haven needed to use . Nice to have at a hreat price.

This is my 2nd one I buy, I loved it the first time and needed a 2nd one so I decided to get the one I knew was not gonna let me down …

Very Satisfied with this purchase... Enjoy all the features of this product. The printer copy, scan, fax and of course print... When printing in color, the pictures are vibrant. I would highly recommend purchasing this item. Very pleased...

The Geek Guys (they happen to be male) were outstanding. They understood the issues, spoke fluent old person, and set up my printer, made sure it connected with other devices and left me with a feeling of confidence in their service and the product.

I recommend getting geek squad protection for ANY ELECTRONIC you purchase at Best Buy . and they are reasonably priced too . I love this four year protection plan for my printer . I have a piece of mind every time I USE IT !!

I had to wait two weeks to get an appointment, but the staff was knowledgeable and recommended a product to replace my laptop that could not be reoaired.

Took my printer to the Geek Squad to see if it could be repaired and I walked out with a whole new printer. Yay me!

I won't buy a product anymore without the warranty on it. Anything happens, it's covered. You get a new one and just pay for a new warranty. I've been through 3 keyboards in a year, at $150 plus a pop, My son has gone through at least 5 headsets, and we pay about 20 bucks to replace them. Worth every penny.

This think I ever did for my family When there is a problem the Geek squad will walk you thru anything or appear at your door. They are Best Buy angels.

I would never buy any electronic items from Best Buy without an extended warranty. Best Buy is the one merchant that does not give you any issues and make refund or replacement stress free. Highly recommend!!!!!

Geek Squad is always great. Cusomer service always helpful and returning items and solving problems have never been easier. Their plans are affordable and fair.

This protection service has been more than beneficial for me throughout the years with regards to equipment for my business. By having this protection for my major electronic items, it has saved me a whole lot of money in repairs.

The agent installed my device.When I was having difficulty, he scheduled another visit & advised me how to return it to get another device.He followed with me a few days later to see if everything was still working. That was very thoughtful & considerate.

Have used the service in the past for a Foodsaver. The equipment malfunctioned after almost 2 years and the Product Replacement plan immediately processed the Gift Card to purchase a new Foodsaver. Therefore, I always add the Replacement Plan to my purchases.

its good i was upset coz of Noobie Manager in Paramus NJ , but i love this service.... anyway i reverse what i said against company but this Manager has to go... Best Buy stay with us and hire better managers with better understanding

Best buy is always really helpful and good about taking back defective products for a free replacement. Their stores may be understaffed and their employees may be under appreciated by the company but they do their best and I appreciate that.

Best buy is always really helpful and good about taking back defective products for a free replacement. Their stores may be understaffed and their employees may be under appreciated by the company but they do their best and I appreciate that.

Best buy is always really helpful and good about taking back defective products for a free replacement. Their stores may be understaffed and their employees may be under appreciated by the company but they do their best and I appreciate that.

I took a chance purchasing this Geek Squad service contract. My experience with laptop computers was deteriorating and I sensed I probably would need their support. I put my laptop, my wife's laptop and the laptops belonging to 2 daughters on the contract. Everyone has used it to good advantage. I've used it 3 times.

We order all our electronics from Best Buy just to get the Geek Squad Services. They are very useful and helpful.