Customer Ratings & Reviews

I bought the extended 2 year warranty for an external blu-ray player mainly because I was going to convert a few hundred discs to digital. For only $9.99, it is a steal if you plan to use the product heavily as the plan protects against wear and tear.

Works amazing. Samsung products have never let me down

I bought this when I bought an expensive product. The product went out of manufacturers warranty, geek squad just asked a few questions then told me to go get a new one and they swapped it out for me. No hassles defiantly worth the money!!!

My Canon Pixma MX922 had the print head malfunction and I couldn't make it work properly by just cleaning it. Brought it back to my local Best Buy and they just gave me a new one. And of course I got another Geek Squad Policy on the new one

I now purchase all my appliances and computers and accessories at Best Buy. The Geek Squad had to practically rebuild my laptop - no cost- and made a visit to the house to work on the refrigerator post hurricane. So easy to work with them

haven't had to use it but for the money its well worth it if I ever need it

Do not buy any product without Geek Squad! No questions asked replacement is amazing! Which makes me buy even more stuff from Best Buy even if it costs a little bit more it’s worth it

Geek Squad is always great. Having this coverage makes me feel confident about an my purchase. When I've used it in the past it has always been easy and fast

I'd no sooner drive without insurance! This is coverage get's used!

Best warranty program out there in my opinion on Electric’s. Some items they just give u new without sending it in and making u wait.

This is a true life saver Just pay the $39 Uou will get a new printer when the old breaks down

This service is worth every penny with speedy and knowledgeable representatives.

this warranty replacement is a great idea and it's worth the money

Love gavingvgeek squad readily available. They're great to work with schedule appointments and show up on time or i can take to store.

The geek squad is very helpful to help me replace a messed up

I love the fact that I have 4 years instead of 30 days to be able to replace whatever I need when I purchase my products

The two gentleman that installed my TV, including hanging it on the wall were very helpful, very courteous, and spent time to go through most of the interactions you can have on the TV.

This e reader is the best also it is efficient in battery life so i takes a long time to go to zero.

I always always get the protection plan, often times it pays for itself within no time at all. The replacement process is so so so easy. I didn't believe how easy the first time I had to use it.

The agents unpacked and moved unit and very professional