Customer Ratings & Reviews

The reason i buy form best buy, Is the Tech back up.

It’s very nice.it’s awesome work.i love so much.cool

Highly recommend getting Geek Squad coverage on all your electronics. Fast, friendly service.

I am happy with the value this protection plan offers and that it’s an affordable price to feel secure with my purchase for the next several years

After years of experience with equipment lasting a long time, I was hesitant of purchasing unneeded insurance coverage I purchased a all-in-one system in 2020 reluctantly purchased Geek Squad Product Replacement. The printer system was used in a secondary pandemic location and did not see much use. The printer failed within 5 months and it took me 2 months to remember I had Geek Squad coverage. I took the printer in and Geek Squad immediately issued a pro-rated value towards the purchase of a new printer. Fast forward to 2021. An older all-in-one printer at my primary pandemic location finally bit the dust. A quick trip to Best Buy to pick up a new 9015e and based on prior experience, purchased a Geek Squad replacement agreement before I left the door. I have now added a label to these systems noting the Geek Squad agreement number and the coverage dates in case my wife has to replace them in the future.

I purchased geek squad to cover a printer that I bought and it was the best money I've spent! I don't get geek squad for many things, but I always seem to have issues with printers, so I thought it would be a good idea. Had to use it the other day, super easy, in and out in five min. They even refunded me 100.00 in addition to replacing the printer because the price had dropped on it.

excellent service when I will need it, good to have

Always works the only issue is when you sign up for the ink you have to keep it paid and only use the ink they send

I have used Geek Squad in the past and always appreciated their service and with this 4 year package I know I can use them in the future.

I have purchased the geek squad product replacement multiple times over the course of shopping at BEST BUY. It has been an amazing life saver, their ability to make a crappy experience awesome is what makes this warranty worth every penny. My first experience with it was over a vacuum. The handle broke and they took it and got me a new one with no issues. Sorted and fixed all in one day. I don't know how many warranties do that, but Geek Squad is by far the best that I have experienced!

I took my printer in because it stopped printing. I was not aware that Best Buy replaces instead of fixes printers. I was given a gift card to pick out the same or different one. It was a pleasant surprise as the printer I had gave me issues and I really did not want the same one.

My two year old printer broke and because I had this insurance I was able to pick up a new unit for free! Definitely ended up being a good decision for me!

When buying a printer, I highly recommend getting g the geek squad protection. From my experience, printers have always be a swap. They don’t send it out fro repair. They always give me in store credit to pick a new one if it fail. You can’t beat that!

Definitely worth it. Unfortunately the print head caused an issue and spilled the ink. I was able to replace my printer with no hassle. Bought the protection plan on the new printer

Awesome! Best accidental plans out there are at Best Buy.

Best Buy stands by their warranty program and will actually replace your appliance or device with no problems. I hope that never changes!

Best Buy warranty service purchase seems to cover a lot of potential failures. Word of mouth by other family members that had to use were pleased when had to utilize.Haven’t had to use so not able to comment fully.

Not yet used, but purchase experience was efficient

It works as it should. I have no complaints. Thanks

I love being able to make an appointment to "meet a Geek" and know that I will get honest and dependable service. These professionals are not just geeks, they are knowledgable professionals! Thank you Geek Squad!