Customer Ratings & Reviews

It is wise to buy protection for your electronic goods. We never know when something is going to malfunction or evidently break.

Although I didn't think I really needed it, I decided to buy protection just in case. Turns out it came in quite handy. Printer had a glitch and Best Buy swapped unit out with no hassle.

The geek squad is always ready and willing to help me and my family with any issues

Hope I never have to use it. But I got it. I had a bad experience with Greek squad years ago but after ten years I decided to give them another chance hope I don’t regret it!!!

MY TV WENT OUT THEY COULD NOT FIX IT SO THEY GAVE ME THE PURCHASE PRICE BACK IN A GIFT CARD SO I COULD GET ANOTHER BRAND NEW TV SWEET !!!

We bought a 2-year Geek Squad Product Replacement for our son's printer. It's just a good feeling that if something would go wrong with this device, our son would get a replacement.

I always buy a warranty with whatever Electronics I buy you never know if you need to use it and in the past I'm glad I've had

When my Logitech mouse decided to stop working I took it to the store and they replaced it on the spot. I was in and out quickly with a brand new mouse which is working perfectly.

They connected all of my devices and placed it where we asked. They were courteous and professional.

Never used to buy these. Needed i once and wished I had it it years ago. Started buying them and even got the difference refunded when I had to send the product back. Good deal!

I have not had to use this yet (printer was just purchased). However I like that Best Buy will replace the printer in the event of a problem. Low cost for warranty as well!!

Great service. Easy to work with and fixes the issues.

Got this warranty because appliances seem to always be the first to break down.

nice to know that if something were to fail there is help available to solve the issue, all products are performing as should so haven't had to use it, but thanks for being there

The geek squad employees done a great job installing my new 85” tv to the wall. They set up all my auxiliary stuff. Left place clean.

Why would I not purchase coverage? This is a given. Best Buy always honors them and I have been very pleased in the past

I add the warranty to everything I purchase and they are great with replacements and getting things fixed

I have already had to use Geek Squad once since purchasing. Great service. Solved problem within 30 minutes. Worth the money to buy the yearly service.very professional!

We buy the Geek Squad protection on everything we buy from Best Buy. Always get great service from the Geek Squad and Best Buy.

Needed some product insurance so a 2year geek squad product replacement seemed right