Customer Ratings & Reviews
Customer reviews
Rating 4.7 out of 5 stars with 11039 reviews
(11,039 customer reviews)Rating by feature
- Value4.6
Rating 4.6 out of 5 stars
- Quality4.6
Rating 4.6 out of 5 stars
- Ease of Use4.6
Rating 4.6 out of 5 stars
to a friend
Rated 5 out of 5 stars
Product Protection
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.My son insists upon Geek Squad Protection on every eligible purchase and I'm glad. They have repaired or replaced a good number of items with minimal effort on our part.
This review is from 2-Year Geek Squad Product Replacement
I would recommend this to a friendRated 4 out of 5 stars
Safety measurement
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I purchused it just in case I needed it. Its a good safety measurment.
This review is from 4-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Simple and easy
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Printer stopped working. Was able to bring it in to store and had it swapped out within 20 minutes. Other than same model being out of stock I'm extremely pleased with the whole process
This review is from 2-Year Geek Squad Product Replacement
I would recommend this to a friendRated 5 out of 5 stars
AWESOME PEOPLE!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I have used the Geek Squad services several times now at my new home and have been totally satisfied with everything especially the ability to purchase extended warranty coverage at a discount!
This review is from 2-Year Geek Squad Product Replacement
I would recommend this to a friendRated 5 out of 5 stars
Always worth the money
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.With the way products can be wonky from the factory these days to the way consumers can be clumsy with their purchases, these store purchased warranties are absolutely worth every penny.
This review is from 2-Year Geek Squad Product Replacement
I would recommend this to a friendRated 5 out of 5 stars
Brother printer
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Very nice printer just the right size easy hook up
This review is from 4-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Pro Geek
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Only reason I continue to buy from Best Buy. Outstanding service.
This review is from 4-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Free money
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.If you ever break your stuff they just come through with a replacement, buy this if you can
This review is from 2-Year Geek Squad Product Replacement
I would recommend this to a friendBrand response from GeekSquadSupport
Posted .Hey Oscar. Thank you for sharing this with us! We greatly appreciate the feedback around the Geek Squad Protection. We're glad to offer it to you and thrilled that you like it. Please let us know if there's anything else we can help you out with.
Rated 5 out of 5 stars
Made too much sense to buy
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Purchased this to protect my external harddrive that I am using for gaming on my PS4. It was inexpensive and because I use the harddrive a lot, it made too much sense to protect it.
This review is from 2-Year Geek Squad Product Replacement
I would recommend this to a friendRated 5 out of 5 stars
Good to have peace of mind
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Thank god for this because sometimes the brands that don’t have customer service that is good doesn’t help you with defective items.
This review is from 2-Year Geek Squad Product Replacement
I would recommend this to a friendRated 5 out of 5 stars
I get the help I need when I need it
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I get the help I need when I need it and their support and delivery members are always nice.
This review is from 4-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Bill
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Easy to get help and the people were very pleasant to work with.
This review is from 4-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 4 out of 5 stars
No Title.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The Geek Squad is good for services that we cannot complete out selves.
This review is from 4-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Great to have!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I have yet to use the benefits of this product (hopefully I won't have to anytime soon), but it is definitely good to have in case anything goes wrong with my purchased products.
This review is from 2-Year Geek Squad Product Replacement
I would recommend this to a friendRated 5 out of 5 stars
Coverage
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It does what it says, protects your device if/when it needs it. Have used on a few different items, so the peace of mind is worth it.
This review is from 2-Year Geek Squad Product Replacement
I would recommend this to a friendRated 5 out of 5 stars
Coverage
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It does what it says, protects your device if/when it needs it. Have used on a few different items, so the peace of mind is worth it.
This review is from 2-Year Geek Squad Product Replacement
I would recommend this to a friendRated 5 out of 5 stars
Good
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great protection. I have has to use this before on another product. And best buy refunded my money and i was able tocget a new product
This review is from 2-Year Geek Squad Product Replacement
I would recommend this to a friendRated 5 out of 5 stars
playing it safe
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I haven't had to use the service. I don't usually get these types of warranties, but for this device, it seemed like a smart move.
This review is from 2-Year Geek Squad Product Replacement
I would recommend this to a friendRated 5 out of 5 stars
Not sure
||Posted . Owned for more than 2 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not sure what this is for but i always but plan for items over $100. Less than that is not necessary, just dispute on your ccard if it breaks.
This review is from 2-Year Geek Squad Product Replacement
I would recommend this to a friendRated 5 out of 5 stars
Fair price
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Decent price point for the anticipated coverage. Also having access to tech support and possible in person assistance is a plus.
This review is from 2-Year Geek Squad Product Replacement
I would recommend this to a friend
