Customer Ratings & Reviews

Haven't had to use it, but great value and would recommend

Usually don't purchase replacement for printers since prices are so low they are all but disposable these days. This printer was much more expensive so did get it this time. I found out that I had a printer go bad within the warranty period but since I did not have the replacement plan I would have paid to send it back to HP. Disappointed with Best Buy not taking it back in warranty.

This is lovely, I would buy again and recommend to people

Not sure what I bought this for haha. But I always by a warranty, except not for their tvs. Why? Well their warranties does not cover cracked screens, although some will tell you it does to get you to buy one, they lie.

You can never go wrong with the warranty plan. If it breaks, Best Buy Repairs, Exchanges or replaces, No questions asked!

Geek Squad protection plans are great! They offer excellent coverage and protection!

Geek Squad protection plans are great! They offer excellent coverage and protection!

I have not had to use the protection on the printer I purchased the service with but I used them for my laptop. The technicians are so helpful and knowledgeable. Quick return as well.

I've used Geek Squad protection on almost 1/2 of my purchases... It has paid for itself and more - even taking into account the cost of unused coverage. Cameras get dropped, so do tablets and phones... Electronics short out or simply fail... just take it back and get a new one!

This has saved my butt on 2 occasions now. I had it for my laptop which at 3 months old, got knocked over and shattered the glass. I also used it with a 6 month old printer and was in and out the door with a brand new printer within 10 minutes. Definitely worth the $$$ spent.

I always get the products replacement just in case of unexpected issues to my products. I never had an issue when I needed to take something in to be replaced.

Great product, I have been using none stop and it’s been working very good!

I didn't use yet. But I heard nothing but great things about them. I love it. Overall service.

I highly recommend Geek Squad Service for every thing you buy at Best Buy! They have always covered all my products.

I have had Geek Squad for several years now. It is the best service at a great price. I have used it multiple times for different reasons and not paid one dime for any of my issues. It is insurance that if anything goes wrong, it will be fixed for free. Love Best Buy!

Geek Squad is Amazing!! I have a small business and they have helped me set up virus protection on my computer. Fixed my printer issues when it wouldn't connect with my laptop. They are wonderful and patient. Well worth it.

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Thank you! As a consumer it is so important to have an insurance like this because it will help you in times of emergency

I purchased a netgear Night Hawlk and it went bad. the routher was never right it was so bad, but Geek squad took care of it I got a new Linksys that I usually purchase but salesperson talked me into the Netgear found that my new Linksys was making my internet screem so fast

Make sure to protect your new purchase. A Geek Squad® Product Replacement Plan enhances and extends your manufacturer warranty and gives you peace of mind if your product isn't working properly. If your device fails for an issue that we cover but your manufacturer doesn't, we'll replace your product (if one is available) or reimburse you.