Customer Ratings & Reviews

Love the product would recommend this to anybody who wants it.

They took care of me hassle free. My coffee maker stopped working and they worked to get me a new one quickly.

I have always had and used Geek Squad on all of my devices. I would highly recommend it to anyone. They have always corrected issues with my computer and printer. Most recently with my new printer.

plEASED WITH THE SERVICE THAT WAS PROVIDED, MY HUSBANDS COMPUTER IS RUNNING LIKE NEW

I will not buy any other product without Geek Squad protection! I did one time and had to deal directly with the manufacturer and that was exceptionally painful. I can call geek squad and they get things done!

I have purchased several different time line plans with Best Buy (depending on the item and the replacement cost) and they have replaced and repaired several items on these plan without question. Thank you!!!

A cheap remedy for peace since you just never know, even with a stellar product.

The 2 year product replacement was a great value. I felt like the price was very in line with product cost and it proved to be very useful. Very glad I purchased. New product is working perfectly but feel confident that if something went wrong it would be taken care of.

Works great! We love that we don’t have to worry about cartridges anymore. Did a lot of printing on it for my wedding.

Dont get any better then this.. if they can't fix it or not worth fixing you get a replacement. Plus reasonable priced.

i always buy the geek squad protection because its cheaper than replacing the item with the same thing again in the event something happens. and i buy it on sale...so that way with the protection plan included im still paying basically the normal price if it wasnt on sale.

The agents were very helpful and answered our questions thoroughly

I always get if the price is low, more so I will pay the higher price for appliances though, too many electronics in them now days. plan is what it is, Best Buy stands behind there plan,. you will have a like product the same day before you leave if yours is not in stock.

Product replacement guarantees provide so much relief. The coverage plans are both affordable and reliable.

While in the past, I have stayed away from extended warranties, as products would normally work for quite a while. Not so much anymore, as there is more quantity than there is quality put into the products. You just can't expect to have electronics or many other items to work as long as before. The Geek Squad warranty takes the pain out having an item go dead on you, in the 1st 2 years, regardless of the supposed manufacturers warranty.

I buy GSR on all major purchases. Murphy's Law has taught me that if something is going to break, it will be the day after the expiration of the manufacturer's limited warranty. My experience with the Geek Squad replacement process has always been positive.

This plan has proved to be so useful. We've taken in both computers and both laptops this year. Had to take one laptop back a second time. Geeks are very helpful if you have any questions. It's definitely worth the money.

Like always a good product especially if it's being purchased with a product that can break easily withing the time it will be used. Especially printers from HP which usually have ink carriage jams every year or so!

I've learned never to purchase anything without a protection plan and the Geek Squad has followed through every way. There's never been a problem in identifying my purchases and they always follow up with a call to make sure everything is in working order.

The agents installed my washer and dryer. They did a excellent job. They were very professional and friend