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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 11196 reviews

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  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

96%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 122 Showing 2,421-2,440 of 11,197 reviews
  • Rated 5 out of 5 stars

    Peace of Mind

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Peace of mind makes everything so much easier. If you don’t have it and need it you’ll end up with a lot more hassle and pay a lot more.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    geek squad gave me a full refund on mouse.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    MY MOUSE QUIT WORKING THE WAY IT WAS SUPPOSE TO. IT WORKED WHEN IT WANTED. TOOK IT TO BEST BUY AND GOT A REFUND. 2 YEAR GEEK SQUAD PRODUCT REPLACEMENT IS COOL TO HAVE

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Equipment safety

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the service they provide for all my equipment!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing printer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve had this printer for 2 years now and it still works the same. I’m a college student so this printer was well needed, BUY ITTTTTT…..

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad in-store and out-of-store great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    24/7 accessible - Never had a tech problem that Geek Squad could not handle and would not handle. Knowledge of a variety of tech devices-how to install and troubleshoot.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad always get it right

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This purchase gives me peace of mind knowing that my purchase is protected in the event of problems in the future

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Two-year protection plan "paid off"

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I ended up having to use the protection plan I purchased and it was actually easy to get the non-working printer turned in and get credit for a new purchase.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Okay

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This plan is okay not so bad could be better will not

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Better safe than sorry.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always get the warranties on big purchases from BB.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Peace of mind

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have only heard good things about the Geek Squad, so decided to give it a try.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    geek

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always use geek squad and obtain their services with my products they are very helpful and able to fix any problems. Helpful if need replacements.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    As Long as You Remember You've Bought It . . .

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    . . . Its a Good Value. My product stopped working and since I bought the replacement, I was able to walk out with another product. Note to the wise: Keep your original packaging, so they can scan the exact serial / barcode, and your replacement is more an exchange, and they can't low-ball the replacement value of your product.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very helpful

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I did not even have to take my printer in. I had a question and gave them a call they and they told me what to do over the phone and fixed the problem in no time.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service and gave reassurance. Great to have.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad is the best!

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Any electronic issues I have Geek Squad is there to save the day. Its nice to have friendly people on your side. I will always pay to have Geek Squad backing my purchases!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Never leave home without the Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had to use the Squad on my computer. They found the problem. It's been working great since. Greek Squad Rules

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good to go

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agent set up my television with no problem connected the dvd player on the same remote.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Geek squad service 4 year warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I can only go by what I was told, that they are very good. That why I got it. But because I have a great product that I don’t have first hand experience. So base on what I was told I will rate it.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Decent but poor battery run time

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not worth the hype it’s a decent vacuum but doesn’t do anything that the cheap ones can’t. It has a lot of bells and whistles but at the end of the day they really don’t add any benefit over a traditional vacuum. Only benefit is the attachments it comes with and the extra battery good thing they sent one as it doesn’t last long at all.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Geeks being Geekie

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Something you buy but hope you never have to use. Might update this if something goes wrong, (or right) when actually using it.

    I would recommend this to a friend