Customer Ratings & Reviews

Okay to have on hand when needed. Bought it for my grandma’s laptop. But we never used it coz she passed already and nobody’s using her laptop anymore

Geek Squad is always great. Cusomer service always helpful and returning items and solving problems have never been easier. Their plans are affordable and fair.

Always promptly answers questions. Customer support team is nice and appears to be familiar with questions and concerns when asked .

Protection Plan is always a best practice. I haven't had to use it but from previous other purchases I have found the plan to be helpful.

In my opinion, HP printer tend to break easily. This plan allowed me to get a new one at no hassle.

Great product love the geek squad cause I'm a total tech geek

Not much to say it’s warranty and I get entered into a drawing to write a review.

Gives me peace of mind I have four years of support if I need it for a fair price.

Best buy is good with returning or repairing there items at times only had one incident where i had to get loud to get stuff done properly

Had a small problem with my printer within the first month of purchasing, took my printer back to Best Buy, with the 2 yr warranty and they replaced item with no problem. Geek Squad is the best.

BB Protection plan is very good investment for your laptops hard drives etc. My external hard drive died and they replaced it with no question ask within 10 mins i got a new hard drive. Cant beat that

This is great in cases where computers malfunction after the warranty or in warranty as well. For instances of viruses shut downs, malfunctions, blue screens/computer shut downs etc

I have used the Geek Squad to install my wife's new backup camera, car stereo, and speakers at no cost (part of the service) and well as repairs on my computers

Computer started acting up. Took it in and they quickly evaluated it and decided it needed more service. They had it about 6 days. Returned with no more problems

They were helpful enough they serviced my needs in a timely manner

The best ever service to exist around town, use geek squad!

This is an awesome idea, just to prevent any issues in the future, very economical for the insurance that you recieved .I highly recommend.

Best Buy is the best when it comes to warranty I love there policies and the time they offer I have never had a problem with anything that needed to be taken back to the store love you guys!!!

good price but have not used it yet so counting on it lets see what happens when I need it

Excellent tool that gives me security in electronic equipment.