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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 11145 reviews

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  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

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    Rating 4.7 out of 5 stars

96%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 136 Showing 2,701-2,720 of 11,145 reviews
  • Rated 5 out of 5 stars

    Trusted Source

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A trusted source of protection. I use Geek Squad with complete confidence in their services and professionalism.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Service not required yet.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's hard to submit a review of a service until one has needed or used it, time will tell.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Protection Plan is always a best practice. I haven't had to use it but from previous other purchases I have found the plan to be helpful.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excelent service! The way the helps and solves everything it’s perfect.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad The Best

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Believe me when I say the cost to have the Geek Squad helping me was wonderful in setting up my new computer. They were patience along with being helpful every time I had a problem. Thank you Geek Squad!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Get it...

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Get it is definately worth it & has always been well worth it to myself anytime I had to use it by chance with no problems at all when helped out by Best Buy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Get it...

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Get it is definately worth it & has always been well worth it to myself anytime I had to use it by chance with no problems at all when helped out by Best Buy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Security if it breaks

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Price was right to get the warranty. Hopefully won’t need it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Something weird happened with my printer that they couldn't explain and I was beyond the return window and they immediately ordered me a new one, no questions asked. They have great customer service

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Replacement Plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great peace of mind when buying something expensive

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Wow

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wow. Wow. Wow. Do not sleep on this deal. Well worth it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Must buy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    You need this on every item. With the delay in getting items you need this added to any item u buy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Highly recommend with higher ticket items. No sense in spending good money and having it break down outside of warranty

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best buy is good with returning or repairing there items at times only had one incident where i had to get loud to get stuff done properly

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    the best

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    it is the only reason I shop at Best Buy, You can't beat it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Helped guide me to fix phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wonderful customer service, helped me fix my phone

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great protection

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They helped to replace my xbox control when it broke. No fuss no huss just smooth sailing for this guys and help. Worth buying the insurance protection from them.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Peace of mind

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    With every purchase for me or my kids, especially my kids, I get the plan to go with it. If it breaks, which usually happens with my boys, I can go get another replacement for them. Great peace of mind.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Had an issue

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had an issue with my first-gen Razer keyboard went to the store swap it out for the upgraded model the warranty pays off every single time do not buy a product Without geek Squad warranty protection

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They always fix all my tech I buy from Best Buy and even though the prices are a bit high, they are great at what they do.

    I would recommend this to a friend