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Customer reviews

Rating 4.7 out of 5 stars with 11145 reviews

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  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

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    Rating 4.7 out of 5 stars

96%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 148 Showing 2,941-2,960 of 11,145 reviews
  • Rated 5 out of 5 stars

    Geek Squad replacement

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product! I will buy it again for the family! Best Buy personnel really helped on the purchase. The replacement program rocks!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    good choice

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    2 year geek squad product replacements was a great purchase I haven't had to use it yet but I'm glad it's available in case anything goes wrong

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth the money

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not normally a big fan of extended warranties but this is for an 81 year old who already lost a key from his keyboard, so 2 years of coverage for him for only $5 is a no brainer.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Replacement service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Replacement service is always well worth the money Nice to know that if Anything happens to the product I purchased it will be replaced

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Totally covered

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I try my best to make sure big ticket items are insured. I did buy this warranty to make sure my printer will be covered incase it breaks.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When I had to get my computer sent off to the warehouse they kept me informed of every thing I was able to get it back to me working correctly very happy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Always warranty equipment

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Havent used the plan yet but if there's a problem trust and believe the warranty will be tested.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Geek Squad service worth it if you don't like tech

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    they bring good service, their staff is knowledge. However, I believe their service fee is a little high.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have heard stories of how bad Greek Squad can be but my local Greek Squad has been great to me. I would definitely recommend them to my friends.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad protection service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The service I received was excellent and the best part of the was the professional service and experience of customer service and satisfaction.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    GEEK SQUAD IS AMAZING

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is by far the best protection plan ever! I absolutely love best buys geek squad they are very easy to work with and they don't hassle you, worth the purchase on expensive products!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Office Manager

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No complaints. We have not had to use our Geek Squad benefits yet.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Reliable

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing fast insurance . You can always count on them

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good for items inteded for kids.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Been getting Geek Squad protection for electronic devices that I fear will fail. Haven't had an issue exchanging for a replacement.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Only had to call once since I purchased it. However they were very helpful and professional when I called. Yes they helped resolve the problem

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad review

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always love them there service is really good and nice pwople.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good value

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I figured I better buy it just in case. And it was a good price.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Just for worthy items

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    In my opinion i think it worth it’s value just for only very expensive items so in this case it will be a steal deal

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Got this for the family to use

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I don't really use it all the time, it was mostly for family I personally like to do stuff myself it's a lot more easier and I feel more comfortable, but the family does like it they all depends on the person

    I would recommend this to a friend
    • Brand response from GeekSquadSupport
      Posted .

      Hi there. Thank you for your kind review. We appreciate the feedback! If you have any questions or concerns about your plan(s), please feel free to reach out to us at (800) GEEK-SQUAD or (800) 433-5778.

  • Rated 5 out of 5 stars

    Ladtop devices

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad is the nest service to have for electronic needs.

    No, I would not recommend this to a friend