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Customer reviews

Rating 4.7 out of 5 stars with 11196 reviews

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Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

96%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 167 Showing 3,321-3,340 of 11,196 reviews
  • Rated 5 out of 5 stars

    can I bring you something?

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have a printer that does not feed anymore. Can I bring it to you and see if you can fix it?

    I would recommend this to a friend
    • Brand response from GeekSquadSupport
      Posted .

      Thanks for reaching out! At this time, we are not offering in-store Geek Squad appointments due to COVID-19. You can keep up to date on our response at BestBuy.com. In the meantime, we do offer remote and certain in-home support options. For support with this, please call us at (800) GEEK-SQUAD or (800) 433-5778.

  • Rated 5 out of 5 stars

    Great coverage

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Never had an issued with Best Buy/geek squad warranties. Enjoy peace of mind when you get their coverage!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Reliable not Used Yet

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have had no issues with product but I feel assured with geek squad if I do have any problems. Will wait and see down the line.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got the warranty to further protect my purchase. If I don't have to use it, great. At least I have my printer covered.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Never leavr Best Buy with out product protection.

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Why buy a quality product, with out getting the protection it needs. I would always recommend getting the product protection from Best Buy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great, friendly service.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Punctual and great price for the service. I have used the geek squad when I needed assistance with my new washer. The gentleman was prompt and ppolite. My washer works great :)

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth the money

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve had to use this protection on the last item I purchased it for. It was a writing tablet that started acting up & they replaced it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Haven’t had to use this yet!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am sure with the geek squad, this product would be great! Haven’t had to use it, but I have always had good experiences with them.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I tend to buy warranties for my products, and until now they’ve been very convenient

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Peace of Mind!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    One of the many, many reasons that I go to Best Buy for computers is Geek Squad and their warranties. I love knowing that my computer is covered for 3 whole years!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Mr

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The supply was good and handled with care and well job

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    JesusisKing

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Any kind of assistance needed is available. It's always great to have a back up.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Value

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this we always have stuff for Geek squad agent to connect. Highly recommend as it has saved us lots of money in the long run.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    EXTRA PROTECTION

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have not had to use them yet, but hopefully if I do they will take care of any issue that may arise.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’m always doing the service it’s worth the money and time

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Better safe than sorry

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had geek squad before and their service is amazing. I purchased this for my printer, but hopefully I won’t have to use it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good option

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Useful when product fails. Just return & they give you credit for full purchase price of returned item toward next purchase.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good option

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Useful when product fails. Just return & they give you credit for full purchase price of returned item toward next purchase.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good plan for big ticket items

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm a big fan on purchasing the Geek Squad Product Replacement plan for big ticket items. When needed, it has paid for itself.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I recommend buying Geek Squad Protection plans for expensive items and even the non-expensive items too. It is worth it!!!

    I would recommend this to a friend