Customer Ratings & Reviews

Have always had wonderful service at Best Buy! Never a disappointment

The warranty provided (at cost) is a fantastic deal, Best Buy either fixes, refunds your money or lets you choose another device and pay any differences.

nice job the color is good, and wonderfull love it sir, thanks

This protection plan is great. I've gotten it for other products and if a problem arises, Best Buy makes sure they'll get it fixed or give you a new one.

program is very useful and provides peace of mind on when I need help, it be available.

Added greek protection to the purchases that i made. Used this service at least twice and each time service was great.

If you are going to use your appliance a lot, it is worth the extra money to spend to get the Product replacement protection.

Great value. You’ll be a fool not to get it. Easy to use.

Great blender, I make smoothies about 4 times a week.

I have used a replacement guarantee on a iPad case in the past. I broke twice and each time I was able to replace it without any hassles, great job Geek squad!!

Not much to say about this except that it works as advertised. They took my faulty product and exchanged for gift cards which i used to purchase something else.

This is a basic insurance product, I have found in my dealings with electronics that usually a malfunction if it is going to occur, it will be within the first 2 years.

Easy to exchange items when needed. A must on anything you plan to put to work.

I love geek squad! Anytime I ever have an issue with the product they always answer my question and fix the issue the first time!

I bought this for a headset that generally breaks every year or so. It's great for that type of stuff. I wouldnt buy it otherwise.

I recently purchased a new front loading washer and a new refrigerator. Due to the replacement cost of these applicances I decided to get the replacement polices. Have not had to use them yet (a good thing). But I think that the cost of the replacement policies were reasonable.

The young man, Garrett, diagnosed the printer quickly and replaced it with another printer as per the product replacement agreement.

They will definently fix anything up thst you need. I had a pare of headphone that got messed up and Geeksquad was there to help

I tried to use it to exchange headphones so I could get a different kind but because I didn't have one little connectir piece or the instruction booklet I couldn't do it. It was kind of annoying at first but then they let me swap out the main portion which was what was broken

this was a great buy. installation of product was perfect and had no issues. they all ways do a great job