Customer Ratings & Reviews

I have never decided to take advantage of the extended warranty offered by Best Buy. However, since experiencing issues with my HP and the cost and extended time to order the parts, I felt it was well worth the few extra dollars to cover this time. Hopefully I'll never need it.

Not sure how to rate this, since I’m not sure what this guarantee replaces? Is it my printer, stove, dishwasher or refrigerator? Or perhaps it guarantees replacement of the Mac laptop or Apple iPad Air? It would be nice to know for sure, in case I need to replace something!

Geek squad immediately responded when the printer stopped working and they had refunded full amount. Great service and recommend.

In my life things always going wrong or breaks at the most inappropriate time so the replacement plan give me some peace of mind.

Have not had to use this service yet, but it's nice to know that it is there.

This makes me feel good about the level of expertise I can deploy should I need it. The team is often very helpful when needed.

Geek squad warranty is the best i town and i will recommend everyone to buy a warranty whenever you buy electrical gadgets and electronics from Best Buy

This is the perfect way to fully protect any product

The protection plan Saved me a lot of headache, i needed a new one after i spilled water on my key board was able to get a brand new one is store

When I purchased my I Pad I added the Geek Squad Product Replacement. I thought it was a good value and gives me a piece of mind knowing that I have it.

Geek Squad product replacement is a super value. I never buy appliances or electronics without it. It pays for itself.

I would always recommend someone to get product replacement plans on their items. It usually is very fairly priced and you further protect the life of your product.

For the price its worth having . Its easy no hassle to get items services or replaced. For a few bucks have peace of mind.

A must have on all purchases. I have used this many times and it simplifies resolution when a product has a problem.

Always buy product replacement when available. You never know when you're going to need it. One day an electronic works great...the next day it doesn't want to work.

I had a problem with my camera and the tech was very helpful and polite when helping my trouble shoot the problem

I always purchase this when I buy something expensive if it’s an option. You never know what could happen so it’s great to have as a pack up plan

Peace of Mind! Knowing the Geek squad is taking care of my product.

Always get one before you leave, they are well worth it and replace the item and or get you a new one if you have an issue!

Always get one before you leave, they are well worth it and replace the item and or get you a new one if you have an issue!