Customer Ratings & Reviews

For a very reasonable cost, we've always added Geek Squad protection to our PCs and laptops. When we've had an issue with our machines, and had to send them in for maintenance or repairs, the Geeks always handle the problem with complete courtesy, understanding and a fast return. In a couple of cases, they've done remote troubleshooting and repair of our machines so that we wouldn't have to take them in for service. A great option when purchasing a computer, completely worth the small additional price.

Always pleasant and I feel confident that I have them there when I need them

Great product Great productGreat productGreat product

I am very pleased with this service. I have used it many times & it is well worth the cost & satisfaction of this service. It is something I feel safe having and something I will continue to use. Very pleased as I am not that experienced in any technology and it helps to be able to go where experience counts & that is the Geek Squad protection.

Always purchase geek squad protection for electronic purposes .

Not had to use, but great peace of mind. Do consider this service as an add on

I haven't had to use it yet, but I trust the Geeks will do a great job if I need them.

Thank u I haven't had the need for u guys yet but I'm sure you guys are thoroughly good

Excellent performance. Would definitely recommend. Has saved me hundreds of dollars in ink.

I buy Geek Squad on my devices, especially worthwhile for gaming keyboard or mice. The do wear out. Returned item after almost 2 years of useful service with an issue. Walk out with an updated model for $10 more and buy another Geek Squad Protection Plan. Cheaper than replacing and you gain peace of mind throughout the ownership of knowing you will not have to layout another $100 bill if it breaks.

had a problem and they took care of it. I willcontinue to purchase here. Thank you.

Saves you time, money and gets everything back up to running asap!

They are very knowledgeable and friendly, and they explain everything .

Purchase after buying printer nuce know i have this protection

Fantastic Printer this is the best which I have purchased till date.

I have never been one who takes a protection plan because I always thought I was throwing money away. For some reason, I bought the protection plan for my Logitech K800 keyboard. The plan was under $10. When the keyboard malfunctioned after 18 months, I realized that I had the protection plan. I took it to Best Buy thinking that they would fix it but they gave me the same keyboard brand new. Yes, I took the protection plan on the new one!

One can't be too careful. And, it's always good to have extra protection for just in case something happens to your products! I wish Geek squad protection was cheaper and for longer periods of time covered AND money back if services not needed at the end of the warranty period. Or, if item breaks or messes up after the warranty, since the warranty wasn't previously used, then allow the warranty to cover the product anyways, post original warranty!

What is not to love about Best Buy's Geek Squad Protection Plans?!? They are reasonably priced and allow you to return the defective merchandise directly to their store to be fixed or replaced. Another giant retail competitor offers warranties on some of their products but it is an absolute nightmare to have anything repaired and forget about getting it replaced. If you want to be guaranteed that a defective product will be fixed or replaced you should go directly to Best Buy and make sure you purchase the protection plan!

It's always good to have a backup plan in case something fails. Better than shelling out for a new device or for repairs.

I used them before. replaced the coffee machine I had with no issue