Customer Ratings & Reviews

I recently used my Geek squad service to replace a GoPro Hero 7 Black. The audio adapter was not recognized by my device and I brought everything to Best Buy and in a matter of moments they confirmed why I was returning it and I had a brand new GoPro hero 7 black in package with the option to get another year of geek squad service for another year. I happily purchased that coverage and I definitely feel a sense of security knowing that as long as they have a device in stock for the next year I can bring in my device and have it replaced.

So far, so good works every time connecting to my phone, which i do most of my printing off of (iPhone and samsung). Occasionally my nitro gamer laptop purchased from bestbuy ... i have printed pictures on photos film paper and also tons on documents for business purposes, i recommend this printer...

The warranty replacement programs so far have worked greatbfor me.

I purchased this protection for my new printer. I'm hoping I don't need to use it, but I have peace of mind if something goes wrong.

Havent had to use it but I'm excited that it was offered and will protect my items

answered my questions well in ways I understood and

Been almost two years, ridiculous amount of printing (business, photos, schoolwork, invitations, etc.), and still have plenty of ink! With cartridge printers, we were paying $40-$50 a month for replacement cartridges!

Good sound quality Loud and clear comfortable an good charge holding time

For 20.00 you cant go wrong. This coverage is for a newer designed can opener and I wasn’t sure it would last but wow.

I purchased an HP 8025e printer to replace and older HP printer. I took advantage of the 4-year protection plan. I have used the benefits of the protection plan on an older HP printer making the plan very useful.

Great everything was amazing and works good. Great

Geek Squad is the best never had a problem getting service!

Agent was extremely patient over the phone. Visit wasn’t required after he walked me through troubleshooting.

The one thing I can count on in all my purchases at Best Buy is, if you have the Geek Squad protection, you are golden if something happens to your product. I have NEVER had a problem bring something back the malfunctioned. I repeat, NEVER! Best thing going if you get something electronic.

Haven't had to use it but good to know it's there. Bought for my printer.

Our family has not had to use it yet, but I feel confident that when that times comes Best Buy will come through.

Love the warranties Best Buy provides. I get them on all items I but

This printer is Amazing!!! I transitioned from the cartridges just to try and when I tell you, I will never Go Back!! My ink has lasted the 2 years, I have printed over 1000photos... Nice purchase, no issues...

I'm so thankful we purchased this. The manufacturer warranty ran out, and about two months later the scanner quit working. My local Best Buy told me to go get another printer off the shelf! So easy!

At first hesitant buy this for my printer printer breaks down six months in after buying it I walked in the store so in the printer repaired they told me it was replaceable then they swapped it out. Excellent, No headaches no arguing back-and-forth with the tech guys I was out of the store and done within 5 to 10 minutes replacement plan Highly recommended